Senior Systems Engineer - Product & Delivery Lead

Navy Federal Credit Union; Pensacola (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

Navy Federal Credit Union is seeking an experienced Product Owner to drive the product vision, gather and analyze stakeholder needs, and manage the backlog. You will coordinate cross-functional teams across business, architecture, engineering, security, and operations to deliver high-impact solutions that meet security and compliance requirements.

You will also lead testing, release readiness, and production deployment while identifying improvements through metrics and feedback, and you will

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field, or an equivalent combination of education, training, and experience.
• 5-7 years of experience in product ownership, business analysis, systems analysis, Security, or a related technology role.
• Advanced knowledge of product ownership, requirements analysis, backlog management, and Agile delivery practices.
• Experience translating business needs into clear requirements, workflows, user stories, and acceptance criteria.
• Experience partnering with software engineering and technical teams; programming or software development experience is not required.

Responsibilities

• Own and communicate the product vision, roadmap, priorities, and expected outcomes.
• Gather, analyze, and document stakeholder needs, business processes, workflows, requirements, and acceptance criteria.
• Maintain and prioritize the product backlog, including features, user stories, dependencies, risks, and decisions.
• Coordinate feasibility analysis and evaluate solution options with business, architecture, engineering, security, operations, and vendors.
• Ensure requirements address quality, risk, compliance, controls, reliability, performance, and member impact.
• Coordinate testing, approvals, release readiness, production implementation, and transition to operational support.
• Partner with technical teams on incident triage and root cause analysis; prioritize corrective and preventive actions.
• Review operational performance, feedback, incidents, and product metrics to identify and prioritize improvements.
• Align cross-functional teams and vendors, resolve conflicts and dependencies, and communicate recommendations and decisions.
• Represent the business area in cross-organizational initiatives and provide clear updates to management and stakeholders.
• Support change adoption through stakeholder impact assessments, communications, and implementation plans.
• Identify and document preventive, detective, and corrective controls and actions to address control deficiencies.
• Research industry practices and emerging capabilities and recommend options aligned with business goals.
• Lead product initiatives and facilitate backlog refinement, planning, reviews, and stakeholder discussions.
• Troubleshoot and debug errors during or after enhancements or upgrades to ensure system performance and availability goals are maintained.
• Build working relationships with team members and subject matter experts.
• Monitor and maintaining operational systems to prevent downtime.
• Lead small projects and initiatives.

Skills

Product ownership

Backlog management

Agile delivery

Requirements analysis

Stakeholder communication

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree in CS/IT/Engineering/Business

Job description

Navy Federal Credit Union is seeking an experienced Product Owner to drive the product vision, gather and analyze stakeholder needs, and manage the backlog. You will coordinate cross-functional teams across business, architecture, engineering, security, and operations to deliver high-impact solutions that meet security and compliance requirements.

You will also lead testing, release readiness, and production deployment while identifying improvements through metrics and feedback, and you will