Senior Systems Engineer — Order Management & Automation

Radiant Digital; Irving (TX); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A leading IT solutions provider in Irving, TX is seeking a Senior Systems Engineer with over 10 years of experience. This hybrid role focuses on managing customer-facing order management systems, ensuring order flow integrity, and monitoring performance. Candidates should have a strong background in automation, scripting, and familiarity with CXP systems and analytics tools like Tableau and Looker. The position offers a hands-on opportunity to enhance operational efficiencies while working in a dynamic team environment.

Qualifications

• 10+ years of experience in systems engineering or monitoring roles.
• Strong experience in B2B customer delivery environments.
• Hands-on experience with monitoring tools.

Responsibilities

• Manage and monitor installed CXP systems supporting order workflows.
• Ensure order continuity and proactively detect failures.
• Build automated processes and reports for order milestones.

Skills

Systems engineering

Monitoring

Production support

Data analytics

Automation

Order management systems

Scripting

Tools

Tableau

Looker

Pega

CXP systems

Job description

A leading IT solutions provider in Irving, TX is seeking a Senior Systems Engineer with over 10 years of experience. This hybrid role focuses on managing customer-facing order management systems, ensuring order flow integrity, and monitoring performance. Candidates should have a strong background in automation, scripting, and familiarity with CXP systems and analytics tools like Tableau and Looker. The position offers a hands-on opportunity to enhance operational efficiencies while working in a dynamic team environment.