Senior IT Operations Engineer – Automation & ITIL

Hunter Douglas, Inc.; Broomfield (CO); Hybrid; USD 119,000 - 140,000; Full time

Benefits offered by this job

Annual salary range: $119,000 - $140,000

Bonus target range: 15% - 25%

401(k) plan with employer matching

Time off with pay

Paid parental leave

Job summary

A leading manufacturer in window coverings seeks a Senior Systems Engineer to maintain the stability and performance of enterprise systems. This role emphasizes proactive IT operations management and automation in a hybrid work environment, with competitive compensation and a strong focus on career growth. Ideal candidates will have significant experience in IT systems engineering and expertise in ITIL practices.

Qualifications

• 5+ years of experience in IT systems engineering with a focus on operations and support.
• Strong experience with ITSM tools and monitoring tools.
• Familiarity with virtualization and enterprise endpoint support.

Responsibilities

• Ensure reliability and performance of enterprise applications.
• Manage core ITIL processes including Incident and Problem Management.
• Identify operational inefficiencies and develop automation solutions.

Skills

Microsoft 365 Administration

ITSM tools (Jira Service Management, ServiceNow)

Monitoring tools (SolarWinds, OpsGenie)

Automation scripting (PowerShell, Python)

Deep understanding of ITIL practices

Education

Bachelor’s degree in information technology or related field

Tools

Windows Server

Linux

VMware vSphere

Intune

Job description

A leading manufacturer in window coverings seeks a Senior Systems Engineer to maintain the stability and performance of enterprise systems. This role emphasizes proactive IT operations management and automation in a hybrid work environment, with competitive compensation and a strong focus on career growth. Ideal candidates will have significant experience in IT systems engineering and expertise in ITIL practices.