Senior Systems Engineer - Manufacturing SRE & Cloud Ops

General Motors; Warren (MI); Hybrid; USD 110,000 - 140,000; Full time

Job summary

General Motors in Warren, MI seeks a Senior Systems Engineer to provide operations support for production-critical applications at manufacturing sites, applying Site Reliability Engineering practices. You will work with Linux, Windows, Kubernetes, cloud, Oracle, SQL Server and PostgreSQL to troubleshoot issues, implement improvements, support deployments, and maintain documentation.

This hybrid role requires reporting to the Austin IT Innovation Center or Warren GM Technical Center 3–4 days per

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 3+ years of experience in a technical information technology (IT) role.
• 3+ years of experience supporting Linux and/or Windows operating systems.
• Experience with Oracle and/or SQL databases.
• Knowledge of Docker containers and Kubernetes container orchestration.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong attention to detail and commitment to data integrity and accuracy.
• Ability to support production‑critical applications and participate in an on‑call rotation.

Responsibilities

• Support applications used in vehicle assembly and propulsion manufacturing environments.
• Monitor the health, availability, and performance of applications and infrastructure.
• Troubleshoot and resolve application issues within agreed service levels.
• Design and implement configuration changes that support business needs.
• Support production issue resolution, code deployments, patch releases, and other critical activities.
• Perform root-cause analysis with application, infrastructure, development, deployment, and database teams.
• Create and maintain procedures for troubleshooting, maintenance, monitoring, and recovery.
• Manage certificates, technical documentation, application ownership activities, and support processes.
• Use queries and diagnostic tools to investigate issues across databases and operating environments.
• Build strong relationships with business partners, technical teams, colleagues, and management.
• Follow established information technology, security, and operational processes.
• Provide remote technical support to manufacturing sites.
• Participate in a 24x7 on-call rotation after completing the required acclimation period.
• Contribute to a collaborative, inclusive, and high-performing team culture.

Skills

Troubleshooting

Analytical skills

Communication skills

On‑call experience

Multi‑priority management

Education

Bachelor’s degree in Computer Science/IT/Engineering

Tools

Docker

Kubernetes

Oracle

SQL Server

PostgreSQL

Job description

General Motors in Warren, MI seeks a Senior Systems Engineer to provide operations support for production-critical applications at manufacturing sites, applying Site Reliability Engineering practices. You will work with Linux, Windows, Kubernetes, cloud, Oracle, SQL Server and PostgreSQL to troubleshoot issues, implement improvements, support deployments, and maintain documentation.

This hybrid role requires reporting to the Austin IT Innovation Center or Warren GM Technical Center 3–4 days per