Senior Systems Engineer - Cloud & Identity (Hybrid)

Experis Technology Group; Columbia (MD); Hybrid; USD 75,000 - 90,000; Full time

Job summary

ManpowerGroup is seeking a Systems Engineer to join the Co-managed Services Team in a hybrid role based in Columbia, MD or Tysons, VA. The role focuses on owning escalation management for Microsoft 365, Azure, Entra ID, VMware, Windows Server, and AD, while leading patching and Intune strategy and maintaining security baselines.

You will drive advanced troubleshooting, document processes, and mentor staff, with strong collaboration to align client environments with best practices and drive

Qualifications

• 4-6 years of progressive technical experience with Azure, Entra ID, Intune, VMware, Windows Server, and Microsoft 365 environments.
• Proven experience leading escalations and delivering advanced troubleshooting for complex infrastructure and identity environments.
• Demonstrated lifecycle experience managing Storage Area Networks, Cloud Storage, Backup systems and VMware environments.
• Preferred experience with MSP-style tools and platforms such as Ninja, Halo, and documentation platforms (or similar tools).
• Experience overseeing technical staff in day-to-day operations and escalations, ensuring consistent quality and operational excellence.
• Strong understanding of patching, configuration management, and operational baselines, with ability to create project plans and present to leadership.
• Polished communication, collaboration, and interpersonal skills for client strategy discussions.
• Microsoft certifications (Enterprise Administrator Expert, Security Administrator, Azure Solutions Architect) strongly preferred.

Responsibilities

• Serve as a senior technical escalation point and SME for complex client issues across MS 365, Azure, Entra ID, VMware, Windows Server, and Active Directory.
• Own patching and Intune strategy with configuration, enforcement, and ongoing improvement.
• Define, maintain, and enforce internal security/config baselines within M365/Intune.
• Lead advanced troubleshooting and provide technical leadership for projects as needed.
• Create SOPs, technical documentation, and knowledge articles; standardize operations.
• Ensure adoption of core toolsets (RMM, PSA, documentation, password management, monitoring).
• Support client-facing engagements for key infrastructure accounts.

Skills

Azure

Entra ID

Intune

VMware

Microsoft 365

Tools

Ninja

Halo

Documentation platforms

Job description

ManpowerGroup is seeking a Systems Engineer to join the Co-managed Services Team in a hybrid role based in Columbia, MD or Tysons, VA. The role focuses on owning escalation management for Microsoft 365, Azure, Entra ID, VMware, Windows Server, and AD, while leading patching and Intune strategy and maintaining security baselines.

You will drive advanced troubleshooting, document processes, and mentor staff, with strong collaboration to align client environments with best practices and drive