Senior Systems & Data Support Specialist

CalHR; Susanville (CA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

CalHR in Lassen County seeks a Services Support Assistant III to perform complex administrative support and data management for automated systems, aiding professional staff. The role requires advanced knowledge of statewide systems like MEDS, C-IV, and CMIPS, and the ability to lead and train lower-level staff.

Responsibilities include data entry for case management, producing reports, and analyzing system changes.

Qualifikationen

• Knowledge of PC operating systems, software (MS Office) and related equipment.
• Statewide automated systems (C-IV, MEDS, CWS/CMS, CMIPS, etc.).
• Department programs, functions and objectives.
• Legislation, rules, regulations, policies and procedures for public assistance programs.

Aufgaben

• Performs data entry transactions for case management, aid authorization, imaging and/or statistical data maintenance.
• Operates a variety of operating systems, software, or related equipment to support a department's programs, services, and administrative functions.
• As lead-worker, prioritizes and manages workload distribution; acts as technical resource on more difficult problems.
• Maintains files, writes or revises procedures and may generate reports and documents using system resources.
• Reviews and reconciles system information and updates records; directs others as needed.
• Researches procedures, regulations, and/or materials; keeps knowledge current.
• Identifies impacts of changes to automated systems and informs users of changes.
• Troubleshoots problems with records/cases; coordinates with help desk as needed.
• Coordinates with supervisors to produce and maintain files and reports.
• Gathers data, conducts surveys, and prepares reports; may prepare graphics for presentations.

Kenntnisse

PC proficiency

Automated systems

Data management

Regulation knowledge

Report writing

Time management

Communication skills

MS Office

C-IV

MEDS

CWS/CMS

CMIPS

Ausbildung

30+ semester units

45+ quarter units

Tools

MS Office

C-IV

MEDS

CWS/CMS

CMIPS

Jobbeschreibung

CalHR in Lassen County seeks a Services Support Assistant III to perform complex administrative support and data management for automated systems, aiding professional staff. The role requires advanced knowledge of statewide systems like MEDS, C-IV, and CMIPS, and the ability to lead and train lower-level staff.

Responsibilities include data entry for case management, producing reports, and analyzing system changes.