Senior Systems Business analyst - Public Assistance Programs (SME)

Accord Technologies Inc

Jackson (MS)

Hybrid

USD 62,000 - 85,000

Full time

14 days+

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Job summary

A tech solutions provider in Jackson, MS is seeking a Senior Systems Business Analyst with over 20 years of experience in SNAP, TANF, and Child Welfare systems. This role requires strong technical leadership and expertise in Mississippi’s government ecosystem. Responsibilities include defining system specifications and overseeing compliance with federal standards. The ideal candidate will bridge technical teams and stakeholders effectively.

Qualifications

20+ years designing/configuring systems for SNAP, TANF, Child Support, and Child Welfare.
Mastery of federal/state program rules with a focus on Mississippi.
Certifications in PMP, AWS/Azure Solutions Architect, Oracle Cúram preferred.

Responsibilities

Provide functional leadership for SNAP eligibility and TANF case management.
Maintain system specifications for both legacy and modern platforms.
Oversee the system development lifecycle (SDLC) and troubleshoot defects.

Skills

Systems specification and configuration

Bridging technical and non-technical teams

Crisis management

Education

20+ years of relevant experience

Tools

Tibco

Oracle Cúram

Salesforce Health Cloud

Job description

Senior Systems Business analyst - Public Assistance Programs (SME)

1 day ago Be among the first 25 applicants

Job Title: Senior Systems Business analyst - Public Assistance Programs (SME)

Location: Jackson, MS

Duration: 3 years

Visa: Open

Job Summary

MDHS seeks a Senior Systems Subject Matter Expert (SME) to provide technical and functional leadership for systems supporting SNAP, TANF, Child Support, Child Welfare, and related programs.

The role requires 20+ years of hands-on experience designing, configuring, and optimizing mission-critical systems, with a strong preference for expertise within Mississippi’s government ecosystem.

Key Responsibilities

Functional Leadership:

Serve as the primary authority on business processes for SNAP eligibility, TANF case management, child support enforcement, and child welfare interventions.

Translate federal/state policies (e.g., FNS, ACF, Title IV-E) into functional system requirements.

Technical Specifications Ownership

Define and maintain system specifications for legacy/mainframe (e.g., COBOL/CICS) and modern platforms (SaaS/PaaS).

Lead configuration of workflows, business rules, data integrations (APIs/EDI), and security protocols.

Ensure systems meet FTI (Federal Tax Information) safeguards and CMS technical standards.

System Lifecycle Management

Oversee SDLC for enhancements, patches, and upgrades (Agile/Waterfall).

Troubleshoot high-severity defects and performance bottlenecks (e.g., batch processing failures).

Compliance & Innovation

Audit systems for adherence to federal technical standards (e.g., SNAP EBT integrity, OCSE child support interfaces).

Advise on cloud migration (AWS/Azure), data analytics, and robotic process automation (RPA).

Required Qualifications

Functional Specifications Expertise: (Mandatory)

20+ years designing/configuring systems for:

SNAP: Eligibility determination, EBT integration, benefit issuance.

TANF: Work requirement tracking, time-limited assistance.

Child Support: Income withholding, interstate case processing.

Child Welfare: Foster care placement, SACWIS/CWIS compliance.

Mastery of federal/state program rules (e.g., Mississippi’s TANF time limits, SNAP waivers).

Technical Specifications Expertise

Platforms: Tibco, Oracle Cúram, Salesforce Health Cloud, or equivalent; mainframe (z/OS, DB2).

Soft Skills

Expert ability to bridge technical teams and non-technical stakeholders.

Crisis management during system outages.

Preferred Qualifications

20+ years with 10+ years in Mississippi government systems (e.g., MAGIC/MACS, MISSIS).

Certifications: PMP, AWS/Azure Solutions Architect, Oracle Cúram.

Experience with Mississippi’s MMIS or Medicaid eligibility systems.

Integration: API/EDI development (X12, JSON), ETL tools (Informatica).

Data: SQL, data modeling, FTI encryption standards.

Operations: DevOps pipelines, disaster recovery planning.