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COOK SYSTEMS INTERNATIONAL has a Senior Business Analyst – HR and Settlements
Our client is seeking a technically proficient Business Analyst to join our IT department covering the HR and Driver Settlements area. In this role, you'll bridge the gap between business needs and technical solutions, working closely with stakeholders to analyze requirements, design solutions, and support the implementation of critical IT systems that power our global operations.
Key Responsibilities:
Gather, analyze, and document business requirements from stakeholders across our global operations
Translate complex business requirements into detailed functional specifications for technical teams
Develop data models, process flows, and use cases to effectively communicate requirements
Create context diagrams and solution architectures to visualize system interactions and data flows
Perform data analysis using SQL to identify patterns, trends, and opportunities for improvement
Manage and execute system testing and end-to-end testing activities to ensure quality
Develop comprehensive test plans, test cases, and test scripts for system validation
Coordinate cross-functional testing teams and report on testing progress and results
Facilitate workshops and meetings to elicit requirements and validate solutions
Provide training and support to end-users during system implementations
Stay current on industry trends and emerging technologies in transportation logistics
Qualifications:
Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
5 years of experience as a Business Analyst and/or Developer in an IT environment
Strong technical application and integration understanding within multiple technologies
Experience with ADP used for payroll and benefit management a plus
Experience with hourly payroll for all types of drivers: Full Time Employees and Independent Contractors a plus
Strong SQL skills for data extraction, analysis, and reporting
Experience creating context diagrams and visualizing system architectures
Proven experience managing system testing and end-to-end testing processes
Knowledge of software development lifecycle and agile methodologies
Experience with requirements gathering techniques and documentation
Understanding of database concepts and data modeling
Excellent analytical and problem-solving abilities
Strong communication skills with the ability to explain technical concepts to non-technical audiences
Experience in transportation, logistics, or supply chain is preferred
Technical Skills:
SQL querying and data manipulation
System and context diagramming
Test management and quality assurance methodologies
Familiarity with project management tools (Jira)
Understanding of programming concepts
Knowledge of API integrations and system architecture
e/o/e
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