Senior Systems Applications Manager, Government Security

Johnson Controls; Rockville (MD); Presencial; USD 92.000 - 126.000; Jornada completa

Descripción de la vacante

Johnson Controls is seeking a Systems Application Manager, Government Technologies, to support PMO projects with complex security and integrated systems. You will analyze needs, define objectives, design solutions, and support field teams nationwide through training, documentation, troubleshooting, and escalation.

You will review drawings, schematics, and configurations to ensure accuracy, while coordinating with customer IT and operations to keep security requirements aligned with installation

Formación

• 10–15 years of security industry field experience with emphasis on computer-based installation and repair, including IT experience.
• Experience and programming with multiple PACS and ePACS, plus ePACS help desk support.

Responsabilidades

• Design, review, and validate integrated security system solutions for PMO requirements.
• Translate customer needs into system objectives and practical applications.
• Confirm compatibility and correct product selection against specifications.
• Troubleshoot system issues using manuals and change notices.
• Provide ongoing technical support to PMO teams, customers, and field personnel.
• Bench test and program access control systems prior to shipment and support on-site commissioning.
• Create technical documents with wiring, schematics, and installation guidance.
• Coach and train customer staff and Johnson Controls teams on integrated systems.
• Collaborate with customer IT and operations to align system requirements with security needs.

Conocimientos

PACS programming

ePACS

Access control

IT experience

Troubleshooting

Customer service

Communication

Educación

Associates or Bachelor's degree

Herramientas

Hirsch access control

Software House CCURE

Microsoft Visio

Excel

Descripción del empleo

Johnson Controls is seeking a Systems Application Manager, Government Technologies, to support PMO projects with complex security and integrated systems. You will analyze needs, define objectives, design solutions, and support field teams nationwide through training, documentation, troubleshooting, and escalation.

You will review drawings, schematics, and configurations to ensure accuracy, while coordinating with customer IT and operations to keep security requirements aligned with installation