Systems Application Manager, Government Technologies

Johnson Controls; Houston (TX); On-site; USD 79,000 - 108,000; Full time

Benefits offered by this job

Bonus plan

Competitive benefits package

Job summary

Johnson Controls is a global leader that seeks a Systems Application Manager for Government Technologies. You will support PMO projects by designing and validating integrated security systems, translating customer needs into objectives, and delivering reliable solutions for new or existing applications nationwide.

You will review drawings, prepare submittals, provide in-field programming, and train field staff on access control, CCTV, intercom, and IDS systems while collaborating with IT and

Qualifications

• 3-5 years in security industry with a focus on IT-enabled installation and repair.
• Ability to read blueprints and CAD drawings; basic electronics knowledge.
• Proficiency in PC literacy, MS Office, Visio, and real-time system integration.
• Strong communication and ability to interact with internal teams and clients.
• Familiarity with Hirsch-Identiv Access control, Bosch VMS, and Commend intercom is a plus.

Responsibilities

• Support PMO projects by designing, reviewing, and validating integrated security systems.
• Translate customer needs into system objectives and develop solutions.
• Review equipment compatibility and correct product selection against specs.
• Prepare technical take-offs, submittals, drawings, and acceptance docs.
• Provide ongoing technical support to PMO teams, customers, and field staff.
• Bench test and program access control, CCTV, intercom, and IDS.

Skills

Blueprint reading

CAD design

Access control

CCTV/Intercom

NACI clearance

IT troubleshooting

MS Office/Excel

Education

Associates or Bachelor’s degree IT/related

Tools

AutoCAD

Bosch VMS

Commend intercom

Hirsch-Identiv Access control

Networking basics

Job description

About us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Johnson Controls is a global organization focused on smart, healthy, and sustainable buildings. In this role, you will help support complex security and integrated systems programs by combining technical depth, customer focus, and hands‑on execution to deliver reliable outcomes for PMO projects and programs. As a Systems Application Manager, Government Technologies, you will provide technical assistance, system design and management, and subject matter expertise for integrated security systems supporting PMO customers. You will analyze customer needs, define system objectives and requirements, develop solutions for new or existing applications, and support field teams and customers nationwide through training, documentation, troubleshooting, and escalation support.

How you will do it

Support PMO projects and programs by designing, reviewing, and validating integrated security system solutions for customer requirements. Analyze customer needs, translate them into system objectives, and develop practical solutions for new and existing applications. Review equipment application and confirm compatibility, correct product selection, and accurate system design against specifications. Prepare technical take‑offs from contract drawings, identify clarification questions, and support value engineering efforts that improve customer satisfaction and project profitability. Develop and track submittal packages, including revised working drawings, installation drawings, and final acceptance documentation. Research system issues, follow troubleshooting procedures, and use manuals, parts manuals, change notices, and bulletins to diagnose and resolve problems. Provide ongoing technical support to PMO teams, customers, field technicians, and Business Operations throughout project delivery, start‑up, commissioning, and handover. Bench test and program access control, intercom, and CCTV systems before shipment and provide in‑field programming and commissioning support as needed. Design technical documents and field instructions covering wiring diagrams, block diagrams, schematic diagrams, elevations, and step‑by‑step installation or maintenance guidance. Train, coach, and support customer field staff and Johnson Controls Installation/Service Teams on integrated systems and computer‑based applications. Customize applications with customer IT when required by network security protocols and support configuration changes permitted by the system manufacturer. Support legacy equipment assessments and recommend upgrade or integration paths, while confirming infrastructure requirements such as cabling, power, environmental needs, conduits, and raceways. Own the quality of every solution by confirming customer intent, system compatibility, and technical accuracy before work moves forward. Stay close to the work by reviewing drawings, schematics, software, and manuals carefully, then turning that detail into clear next steps for field teams and customers. Remove obstacles early through proactive clarification, practical value engineering, and responsive support during design, start‑up, commissioning, and escalation. Strengthen outcomes through direct collaboration with customer IT, Business Operations, and field personnel so that system intent, security requirements, and installation realities stay aligned. Improve every day by documenting lessons learned, refining technical guidance, and using troubleshooting feedback to drive better standards and faster resolution. Work as one team by coaching others, sharing expertise openly, and supporting diverse field perspectives to deliver a consistent customer experience.

What we look for

Required Experience 3-5 years broad based security industry field experience with emphasis on computer-based installation and repair (including some IT experience). Skills Demonstrated proficiency and experience in reading blueprints, CAD design and/or blueprint design Solid working knowledge and understanding of electronics or electrical theory Ability to implement existing configuration standards and recommend new configurations which perform more efficiently. High level of proficiency in: PC literacy, Microsoft Office Visio (or other graphics program) and Excel and Integrating Access Control, CCTV, Intercom and IDS. Strong understanding of integration concepts with ability to quickly acquire specialized knowledge as required by the PMO. Excellent interpersonal skills: Demonstrated ability to effectively interact with all levels of the internal Johnson Controls’ organization, customer organizations, and customer vendors and contractors. Knowledge Database connectivity, basic LAN protocols and serial communications Hirsch‑Identiv Access control, Bosch VMS experience and Commend intercom experience (certification a plus). Must have or be able to receive and maintain, at a minimum a NACI clearance Travel as required min 50% overnight travel required Preferred Associates or Bachelor’s degree IT hardware and/or software training, certifications Aiphone, Bosch/Radionics intrusion experience

HIRING SALARY RANGE

$79,000- 108,000(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Equal Employment Opportunity

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected under law. To view more information about your equal opportunity and non‑discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and ultimately more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.