Senior Systems Analyst — Salesforce & Cloud Solutions
Fidelity
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Job summary
Fidelity is seeking a Senior Systems Analyst to join the FI Distribution Solutions tech team. You will analyze business needs, translate them into scalable system solutions, and partner with Product Managers to shape backlogs and delivery priorities.
You will work closely with engineering to ensure high-quality, timely delivery, supporting Salesforce environments and complex data models while driving continuous improvement across platforms.
Qualifications
- Bachelor’s degree in Computer Science, Business Analytics, Engineering or related field.
- 4–6+ years as a System Analyst on complex tech solutions.
- Experience in requirements analysis, backlog management, and Agile delivery.
- Experience with Salesforce (Sales Cloud, Service Cloud, Experience Cloud).
- Ability to translate business problems into scalable solutions.
Responsibilities
- Lead collaboration with stakeholders to gather and refine requirements.
- Translate needs into well-defined user stories with acceptance criteria.
- Partner with Product Managers to shape backlogs and plan delivery.
- Facilitate refinement sessions and ensure stories are ready for development.
- Support end-to-end testing and validation activities.
- Identify risks, dependencies, and trade-offs across initiatives.
Skills
Education
Tools
Job description
Fidelity is seeking a Senior Systems Analyst to join the FI Distribution Solutions tech team. You will analyze business needs, translate them into scalable system solutions, and partner with Product Managers to shape backlogs and delivery priorities.
You will work closely with engineering to ensure high-quality, timely delivery, supporting Salesforce environments and complex data models while driving continuous improvement across platforms.
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