Senior Systems Administrator - Versa SSE Specialist

Ross Stores; Dublin (CA); On-site; USD 109,000 - 202,000; Full time

Job summary

Ross Stores is seeking a Senior Systems Administrator to work on complex IT projects and coordinate activities across support teams involved with Versa and related technologies. You will focus on relationship management, service transition, and technical operations to ensure reliability and continuous improvement.

Responsibilities include implementing Versa SSE solutions, managing incidents, monitoring system health, and collaborating with engineering, vendors, and leadership to meet SLAs and

Qualifications

• 6-8 years of experience in the IT field or equivalent work experience.
• 5+ years engineering, architecture, or operations experience delivering Versa and other firewall technologies (Panorama) in a large enterprise.
• Experience providing technical support for L2/L3 and other operations teams. On-call support as required for outages, emergencies and/or escalations.
• Provided successful onsite delivery of Versa solutions for a previous firm globally.
• Experience working with Versa SSE specifically. Knowledge of other Versa technology offerings helpful.
• Senior level experience with recent versions of Versa SSE.
• Mid level experience with another firewall product such as Panorama including but not limited to proxy, DNS, IPS, etc.
• Must have hands-on experience working with current versions of Versa SSE.

Responsibilities

• Coordinate Versa and other support teams for project, maintenance, or outage activities.
• Plan and manage service readiness for new or enhanced Versa services of low to moderately complex scope.
• Review SLA reports and recommend service improvement opportunities.
• Design, deploy and manage Versa SSE solutions in conjunction with Engineering and Level 2 teams.
• Analyze performance and participate with the L2/L3 production support team.

Skills

Versa SSE

Firewall engineering

L2/L3 support

IT infrastructure

SLA management

Vendor coordination

Architecture collaboration

Education

Bachelor’s Degree in Computer Science

Tools

Panorama

Job description

Ross Stores is seeking a Senior Systems Administrator to work on complex IT projects and coordinate activities across support teams involved with Versa and related technologies. You will focus on relationship management, service transition, and technical operations to ensure reliability and continuous improvement.

Responsibilities include implementing Versa SSE solutions, managing incidents, monitoring system health, and collaborating with engineering, vendors, and leadership to meet SLAs and