Senior Systems Administrator - EPIC, EHR/ EMR

Jobs via Dice; Portland (OR); Remote; USD 97,000 - 126,000; Full time

Job summary

A leading healthcare organization is looking for a Senior Systems Administrator with experience in managing EPIC systems. The successful applicant will be responsible for system build, testing, support, and collaboration with cross-functional teams to address business needs. This full-time position offers opportunities for professional growth within a dynamic environment.

Qualifications

• Minimum two years of experience working with EPIC or comparable health system software.
• Bachelor's degree or equivalent work experience required.

Responsibilities

• Responsible for system build, testing, validation, and ongoing support of assigned applications.
• Provide first and second level support for enterprise systems.

Skills

EPIC administration

scripting or programming

diagnosing problems

collaborating cross-functionally

performance tuning

Education

Bachelor's degree in Computer Science

Tools

SQL

Excel

Job description

Senior Systems Administrator - EPIC, EHR/ EMR

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Senior Systems Administrator - EPIC, EHR/ EMR

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kaiser Permanente, is seeking the following. Apply via Dice today!

Job Summary:

In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications.

Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release.

Essential Responsibilities:

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions.
• Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues.
• Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement.
• Assists technical and project team members to resolve system problems and application-specific issues.
• Escalates identified issues, risks or problems to lead administrators according to processes.
• Plans and performs complex system configuration.
• Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.
• Defines and tests maintenance and refresh activities.
• Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure.
• Assists with application-oriented administration and technical support for production and non-production environments.
• Supports vendor support activities, as appropriate.
• Recommends and executes performance tuning and optimization activities.
• Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others.
  
  

Minimum Qualifications:

• Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience.
• Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
  
  

Additional Requirements:

Preferred Qualifications:

• Two (2) years experience in EPIC administration and configuration.
• Two (2) years experience in the administration and custom configuration of large of-the-shelf applications or software packages.
• Experience in systems or operations related to scheduling, facility organization structures, web services, or other EHR/EMR applications.
• Deep expertise in systems with the ability to analyze ambiguous requirements or partial information, bridge gaps, and develop effective solutions.
• Informal leadership experience collaborating with IT or operational teams, ideally in scheduling or facility organization structures.
• Basic understanding of databases, SQL code, programming language, Excel formulas and pivot tables, reporting tools, or dashboard development.
  
  

Primary Location: Oregon,Portland,Nicolai Service Center

Scheduled Weekly Hours: 40

Shift: Day

Workdays: Mon, Tue, Wed, Thu, Fri

Working Hours Start: 08:00 AM

Working Hours End: 05:00 PM

Job Schedule: Full-time

Job Type: Standard

Worker Location: Remote

Employee Status: Regular

Employee Group/Union Affiliation: NUE-IT-01|NUE|Non Union Employee

Job Level: Individual Contributor

Department: KPIT ADMIN - HC RM CS GA WA CO MA - 9601

Pay Range: $97100 - $125620 / year

Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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