Senior Systems Administrator – Enterprise IT & Security Ops

Leidos

Bethesda (MD)

On-site

USD 92,000 - 167,000

Full time

3 days ago
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Benefits offered by this job

Paid Time Off
11 paid holidays
401K with company match
Flexible schedules
Stock purchase plan
Technical upskilling
Education and training support
Parental paid leave

Job summary

Leidos in Bethesda, MD is seeking a Sr. Systems Administrator for the Intel Sector's ASBA to support enterprise IT services across multi-enclave environments. The role emphasizes advanced systems administration, customer service, and incident response in a large networked environment.

Candidates should have a TS/SCI with polygraph, a Bachelor's degree with 8+ years' experience, and proficiency with JIRA/ServiceNow/Remedy. The position offers competitive pay and comprehensive benefits.

Qualifications

  • Bachelor's degree with 8+ years of relevant experience, or Master's with 6+ years of relevant experience.
  • Active TS/SCI with a Polygraph.
  • Ability to communicate effectively with executive leadership regarding matters of significant importance to the organization/project.
  • Serves as a subject matter expert within technical domain area.

Responsibilities

  • Provides systems and software operations and maintenance support in a large network enterprise, multi-enclave environment.
  • Rapidly distinguish isolated user problems from enterprise-wide application/system problems.
  • Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
  • Provide general systems administration mentoring and training to personnel.
  • Develop and update operations and maintenance documentation for personnel
  • Resolve highly complex problems using significant application of technical knowledge, conceptualizing, reasoning and interpretation.
  • Work to convince others to accept area’s view/current practices and agree/accept new concepts, practices and approaches.
  • Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.
  • Remotely log into the end users' endpoint (desktops and/or servers with Windows or Linux OS) to perform technical software configuration, rebooting, and other remedial actions.

Skills

Systems administration
Customer service
Technical troubleshooting
Documentation
Communication skills

Education

Bachelor's degree in related field

Tools

JIRA
ServiceNow
Remedy

Job description

Leidos in Bethesda, MD is seeking a Sr. Systems Administrator for the Intel Sector's ASBA to support enterprise IT services across multi-enclave environments. The role emphasizes advanced systems administration, customer service, and incident response in a large networked environment.

Candidates should have a TS/SCI with polygraph, a Bachelor's degree with 8+ years' experience, and proficiency with JIRA/ServiceNow/Remedy. The position offers competitive pay and comprehensive benefits.

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