Senior Systems Administrator - Enterprise IT & Security

RealmOne; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare Coverage

401K

Paid Time Off

Education Assistance

Flexible work schedules

Job summary

RealmOne is seeking a dedicated Systems Administrator (LCAT 3) to support and maintain IT systems within a multi-level Enterprise IT environment. You will provide Tier 1 and Tier 2 assistance, manage day-to-day operations, and help optimize performance across client/server/storage/network devices.

The role requires 15 years SA experience, CWIP IAT III, and a technical bachelor’s degree, plus an active security clearance.

Qualifications

• Fifteen (15) years' experience as an SA in programs and contracts of similar scope, type and complexity is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• CWIP Certification Compliance with IAT Level III is required.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

Skills

Systems Administration

Security clearance

CWIP IAT III

Bachelor's degree

Education

Bachelor's degree in technical discipline

Job description

RealmOne is seeking a dedicated Systems Administrator (LCAT 3) to support and maintain IT systems within a multi-level Enterprise IT environment. You will provide Tier 1 and Tier 2 assistance, manage day-to-day operations, and help optimize performance across client/server/storage/network devices.

The role requires 15 years SA experience, CWIP IAT III, and a technical bachelor’s degree, plus an active security clearance.