Senior Systems Administrator — Flexible Schedule & Growth

RealmOne; San Antonio (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare Coverage

401K

Paid Time Off

Career Growth

Flexible schedules

Job summary

RealmOne is seeking a dedicated Systems Administrator to join an enterprise IT environment focused on support, maintenance, and systems architecture across client/server/storage/network devices. The role emphasizes Tier 1 and Tier 2 escalation, day-to-day operations, and cross-team collaboration to ensure reliable IT services.

The successful candidate will participate in 24/7 support and work alongside IT professionals on mission-critical systems, enabling effective problem resolution and steady

Qualifications

• Five years of SA experience in programs/contracts of similar scope are required.
• Ten years of SA experience in programs/contracts of similar scope are required.
• Fifteen years of SE experience in programs/contracts of similar scope are required.
• Five years of additional SA experience may substitute for a bachelor's degree.
• Bachelor's degree in a technical discipline from an accredited college or university is required.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
• Manage daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide support for escalation and communication of status to management and internal customers.
• Optimize system operations and resource utilization and perform capacity planning.

Skills

Customer service

Teamwork

Troubleshooting

IT support

Education

Bachelor's degree in a technical discipline

Tools

UNIX

Windows OS

Networking basics

Job description

RealmOne is seeking a dedicated Systems Administrator to join an enterprise IT environment focused on support, maintenance, and systems architecture across client/server/storage/network devices. The role emphasizes Tier 1 and Tier 2 escalation, day-to-day operations, and cross-team collaboration to ensure reliable IT services.

The successful candidate will participate in 24/7 support and work alongside IT professionals on mission-critical systems, enabling effective problem resolution and steady