Senior Systems Administrator - 24/7 IT Operations Lead

RPMGlobal; Denver (CO); On-site; USD 136,000 - 166,000; Full time

Job summary

The Boeing Intelligence & Analytics (BI&A) division in Denver is seeking a Senior Level Systems Administrator to manage technical support operations, lead a 24/7 help desk team, and ensure timely resolution of IT issues while meeting service level agreements.

The role involves data center responsibilities, Windows, macOS, and Linux environments, Active Directory, and ITSM tooling, with a requirement for TS/SCI and CI polygraph clearance. Denver, CO-based role with on-site work.

Qualifications

• 10 years of experience in systems administration or related field with similar scope and responsibilities.
• Bachelor’s degree may be substituted for 4 years of experience and a Master’s Degree may be substituted for 6 years of experience.
• TS/SCI with an active CI Polygraph
• Knowledge of Windows, macOS, and/or Linux operating systems; familiarity with ITSM tools and networks

Responsibilities

• Oversee 24/7 help desk operations and data center management.
• Lead a team to ensure timely, SLA-driven IT issue resolution.
• Coordinate with cross-functional teams to maintain system reliability and security.

Skills

Windows

macOS

Linux

Active Directory

ITSM tools

Network fundamentals

Cloud technologies

Education

Bachelor’s degree in IT field

Master’s degree substitute for 6 years experience

Tools

ServiceNow

Remedy

Jira Service Management

Virtualization

Cloud technologies

Job description

The Boeing Intelligence & Analytics (BI&A) division in Denver is seeking a Senior Level Systems Administrator to manage technical support operations, lead a 24/7 help desk team, and ensure timely resolution of IT issues while meeting service level agreements.

The role involves data center responsibilities, Windows, macOS, and Linux environments, Active Directory, and ITSM tooling, with a requirement for TS/SCI and CI polygraph clearance. Denver, CO-based role with on-site work.