Sr. Systems Administrator

Boeing Intelligence & Analytics

Denver (CO)

On-site

USD 136,000 - 166,000

Full time

7 days ago

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Job summary

Boeing Intelligence & Analytics is seeking a Senior Systems Administrator to lead a team delivering 24/7 support for computer systems and networks in Denver. You will oversee help desk services and possibly data centre operations while ensuring rapid issue resolution within SLAs.

The role requires 10+ years in systems administration, TS/SCI with active CI Polygraph, and strong knowledge of Windows, macOS, Linux, and ITSM tools. Flexibility for shift work may be needed.

Qualifications

10+ years of experience in Systems Administration or related field with similar scope.
Bachelor's degree may be substituted for 4 years of experience; Master's for 6 years.

Responsibilities

Manage technical support operations and lead a team providing 24/7 assistance to computer system and network users.
Oversee help desk services and data centre management as needed.
Ensure timely resolution of IT issues and maintain SLAs.

Skills

Leadership

Customer service

Communication

Education

Bachelor's degree in related field

Tools

Active Directory

Virtualization

Cloud technologies

ITSM tools (ServiceNow, Remedy, Jira Service Management)

Windows/macOS/Linux

Job description

Why This Is An Exciting Role

BI&A is seeking a Senior Systems Administrator to be responsible for managing technical support operations and leads a team providing 24/7 assistance to computer system and network users. Oversees help desk services, may include data centre management, and ensures efficient resolution of IT issues while maintaining service level agreements.

Senior Level Systems Administrator

Why This Is An Exciting Role

Experience And Qualifications

To be eligible for this demanding position, the ideal candidate should demonstrate the following experience and qualifications:

Required Education And Years Of Experience

10 Years of experience in Systems Administration roles or a highly related field of work with similar scope and responsibilities.
A Bachelor's degree may be substituted for 4 years of experience and a Master's Degree may be substituted for 6 years of experience.

Required Qualifications

TS/SCI with an active CI Polygraph
Strong understanding of computer systems, networks, servers, and end-user technologies
Knowledge of Windows, macOS, and/or Linux operating systems
Familiarity with help desk ticketing systems and IT service management (ITSM) tools
Understanding of network protocols, email systems, firewalls, and backup solutions
Experience with Active Directory, virtualization, and cloud technologies
Willingness and ability to work flexible schedules, including potential shift work

Desired Qualifications

Industry certifications (e.g., CompTIA Server+, Microsoft Certified Systems Administrator, Red Hat Certified System Administrator)
Proven leadership and team management abilities
Strong customer service orientation and communication skills
Excellent problem-solving and analytical capabilities
Ability to prioritize multiple tasks and manage competing demands
Experience with ITSM platforms (ServiceNow, Remedy, Jira Service Management)
Data center management experience

Telework/Remote Availability

Telework/Remote work currently not authorized

Work Location(s)

Denver, CO

Summary Pay Range

Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations. $136,000 - $166,000

Contingent Upon Program Award

The position is contingent upon program award.

What Makes BI&A Different

As a fully owned subsidiary of The Boeing Company, BI&A offers an optimal mix of a small company environment with exceptional opportunities supported by a large corporation.

Every day, Boeing Intelligence & Analytics supports global missions by building and delivering intelligence, analytics, and cyber solutions that enable users to advance national security. From hardware and software engineering solutions to analytics that keep this nation safe, we create value that meets users’ needs. With vibrant partnerships and innovative approaches, we serve the Intelligence Community through innovation and vision. We have provided our customers with the tools needed to counter evolve global and cyber threats, and to improve wartime decision-making.

Our talented employees bring software development, systems engineering, and advanced analytics expertise.
We offer numerous prime contract opportunities with customers headquartered in Maryland, Virginia, and the District of Columbia, as well as subcontract opportunities that align with our areas of focus and additional opportunities nationwide through our parent company.
We have current open positions on awarded programs across diverse customer sets and are anticipating upcoming contract awards with a 5-year life cycle and an additional 5 option years.
Our diverse portfolio allows our employees to move to other projects and teams as they gain further proficiency in their current skill set and learn new skill sets along the way.
We offer hands‑on access to cutting-edge technologies and a culture of technical excellence.

Application Privacy Policy

This notice pertains to the collection and processing of personal information of applicants to The Boeing Company and its group of companies ("Boeing"), worldwide.

To review Boeing’s Privacy Policy, copy and paste this link into a new tab and following the URL:

https://www.boeing.com/careers/privacy-statement

BI&A is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Equal Employment Opportunity is the Law (PDF)

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