Sr. Systems Administrator

RPMGlobal; Denver (CO); On-site; USD 136,000 - 166,000; Full time

Job summary

The Boeing Intelligence & Analytics (BI&A) division in Denver is seeking a Senior Level Systems Administrator to manage technical support operations, lead a 24/7 help desk team, and ensure timely resolution of IT issues while meeting service level agreements.

The role involves data center responsibilities, Windows, macOS, and Linux environments, Active Directory, and ITSM tooling, with a requirement for TS/SCI and CI polygraph clearance. Denver, CO-based role with on-site work.

Qualifications

• 10 years of experience in systems administration or related field with similar scope and responsibilities.
• Bachelor’s degree may be substituted for 4 years of experience and a Master’s Degree may be substituted for 6 years of experience.
• TS/SCI with an active CI Polygraph
• Knowledge of Windows, macOS, and/or Linux operating systems; familiarity with ITSM tools and networks

Responsibilities

• Oversee 24/7 help desk operations and data center management.
• Lead a team to ensure timely, SLA-driven IT issue resolution.
• Coordinate with cross-functional teams to maintain system reliability and security.

Skills

Windows

macOS

Linux

Active Directory

ITSM tools

Network fundamentals

Cloud technologies

Education

Bachelor’s degree in IT field

Master’s degree substitute for 6 years experience

Tools

ServiceNow

Remedy

Jira Service Management

Virtualization

Cloud technologies

Job description

Senior Level Systems Administrator

Why This is an Exciting Role:

BI&A is seeking a Senior Systems Administrator to be responsible for managing technical support operations and leads a team providing 24/7 assistance to computer system and network users. Oversees help desk services, may include data center management, and ensures efficient resolution of IT issues while maintaining service level agreements.

Experience and Qualifications:

To be eligible for this demanding position, the ideal candidate should demonstrate the following experience and qualifications:

Required Education and Years of Experience:

• 10 Years of experience in Systems Administration roles or ahighly related field of work with similar scope and responsibilities.
• A Bachelor’s degree may be substituted for 4 years of experience and a Master’s Degree may be substituted for 6 years of experience.

Required Qualifications:

• TS/SCI with an active CI Polygraph
• Strong understanding of computer systems, networks, servers, and end-user technologies
• Knowledge of Windows, macOS, and/or Linux operating systems
• Familiarity with help desk ticketing systems and IT service management (ITSM) tools
• Understanding of network protocols, email systems, firewalls, and backup solutions
• Experience with Active Directory, virtualization, and cloud technologies
• Willingness and ability to work flexible schedules, including potential shift work

Desired Qualifications:

• Industry certifications (e.g., CompTIA Server+, Microsoft Certified Systems Administrator, Red Hat Certified System Administrator)
• Proven leadership and team management abilities
• Strong customer service orientation and communication skills
• Excellent problem-solving and analytical capabilities
• Ability to prioritize multiple tasks and manage competing demands
• Experience with ITSM platforms (ServiceNow, Remedy, Jira Service Management)
• Data center management experience

Telework/Remote Availability: Telework/Remote work currently not authorized

Work Location(s): Denver, CO

Summary Pay Range:

Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.

$136,000 - $166,000

Contingent Upon Program Award

The position is contingent upon program award.

What Makes BI&A Different:

As a fully owned subsidiary of The Boeing Company, BI&A offers an optimal mix of a small company environment with exceptional opportunities supported by a large corporation.

Every day, Boeing Intelligence & Analytics supports global missions by building and delivering intelligence, analytics, and cyber solutions that enable users to advance national security. From hardware and software engineering solutions to analytics that keep this nation safe, we create value that meets users’ needs. With vibrant partnerships and innovative approaches, we serve the Intelligence Community through innovation and vision. We have provided our customers with the tools needed to counter evolve global and cyber threats, and to improve wartime decision‑making.

• Our talented employees bring software development, systems engineering, and advanced analytics expertise.
• We offer numerous prime contract opportunities with customers headquartered in Maryland, Virginia, and the District of Columbia, as well as subcontract opportunities that align with our areas of focus and additional opportunities nationwide through our parent company.
• We have current open positions on awarded programs across diverse customer sets and are anticipating upcoming contract awards with a 5‑year life cycle and an additional 5 option years.
• Our diverse portfolio allows our employees to move to other projects and teams as they gain further proficiency in their current skill set and learn new skill sets along the way.
• We offer hands‑on access to cutting‑edge technologies and a culture of technical excellence.

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