Sr. Systems Administrator

Boeing; Denver (CO); On-site; USD 100,000 - 166,000; Full time

Job summary

Boeing Intelligence & Analytics is seeking a Senior Level Systems Administrator to lead a 24/7 IT support team and ensure robust operations for computer systems and networks. The role focuses on delivering timely issue resolution and maintaining service levels across diverse IT environments.

The candidate will work on complex systems, networks, and end-user technologies with strong emphasis on security, virtualization, and cloud platforms, while coordinating with the broader BI&A organization in

Qualifications

• 10+ years of experience in systems administration or a closely related field.
• Bachelor's degree may be substituted for 4 years of experience; Master’s for 6 years.
• Experience with Windows, macOS, and Linux operating systems.
• Knowledge of Active Directory, virtualization, and cloud technologies.
• Familiarity with help desk ticketing systems and ITSM tools.

Responsibilities

• Manage and lead a 24/7 technical support operations team for computer systems and networks.
• Oversee help desk services and ensure SLA compliance.
• Potential data center oversight and coordination of IT issue resolution.

Skills

TS/SCI w/ CI Polygraph

Windows/macOS/Linux

Active Directory

Virtualization & Cloud

ITSM tools

Network protocols

Education

Bachelor's degree (substituted for 4 years experience)

Tools

ITSM tools

Job description

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Senior Level Systems Administrator

Why This is an Exciting Role

BI&A is seeking a Senior Systems Administrator to be responsible for managing technical support operations and leads a team providing 24/7 assistance to computer system and network users. Oversees help desk services, may include data center management, and ensures efficient resolution of IT issues while maintaining service level agreements.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Senior Level Systems Administrator

Why This is an Exciting Role

BI&A is seeking a Senior Systems Administrator to be responsible for managing technical support operations and leads a team providing 24/7 assistance to computer system and network users. Oversees help desk services, may include data center management, and ensures efficient resolution of IT issues while maintaining service level agreements.

Experience and Qualifications

To be eligible for this demanding position, the ideal candidate should demonstrate the following experience and qualifications:

Required Education and Years of Experience

• 10 Years of experience in Systems Administration roles or a highly related field of work with similar scope and responsibilities.
• A Bachelor's degree may be substituted for 4 years of experience and a Master's Degree may be substituted for 6 years of experience.

Required Qualifications

• TS/SCI with an active CI Polygraph
• Strong understanding of computer systems, networks, servers, and end-user technologies
• Knowledge of Windows, macOS, and/or Linux operating systems
• Familiarity with help desk ticketing systems and IT service management (ITSM) tools
• Understanding of network protocols, email systems, firewalls, and backup solutions
• Experience with Active Directory, virtualization, and cloud technologies
• Willingness and ability to work flexible schedules, including potential shift work

Desired Qualifications

• Industry certifications (e.g., CompTIA Server+, Microsoft Certified Systems Administrator, Red Hat Certified System Administrator)
• Proven leadership and team management abilities
• Strong customer service orientation and communication skills
• Excellent problem-solving and analytical capabilities
• Ability to prioritize multiple tasks and manage competing demands
• Experience with ITSM platforms (ServiceNow, Remedy, Jira Service Management)
• Data center management experience

Telework/Remote Availability

Telework/Remote work currently not authorized

Work Location(s): Denver, CO

Summary Pay Range

Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.

$136,000 - $166,000

Contingent Upon Program Award

The position is contingent upon program award.

What Makes BI&A Different

As a fully owned subsidiary of The Boeing Company, BI&A offers an optimal mix of a small company environment with exceptional opportunities supported by a large corporation. Every day, Boeing Intelligence & Analytics supports global missions by building and delivering intelligence, analytics, and cyber solutions that enable users to advance national security. From hardware and software engineering solutions to analytics that keep this nation safe, we create value that meets users’ needs. With vibrant partnerships and innovative approaches, we serve the Intelligence Community through innovation and vision. We have provided our customers with the tools needed to counter evolve global and cyber threats, and to improve wartime decision-making.

• Our talented employees bring software development, systems engineering, and advanced analytics expertise.
• We offer numerous prime contract opportunities with customers headquartered in Maryland, Virginia, and the District of Columbia, as well as subcontract opportunities that align with our areas of focus and additional opportunities nationwide through our parent company.
• We have current open positions on awarded programs across diverse customer sets and are anticipating upcoming contract awards with a 5-year life cycle and an additional 5 option years.
• Our diverse portfolio allows our employees to move to other projects and teams as they gain further proficiency in their current skill set and learn new skill sets along the way.
• We offer hands-on access to cutting-edge technologies and a culture of technical excellence.

Application Privacy Policy

This notice pertains to the collection and processing of personal information of applicants to The Boeing Company and its group of companies ("Boeing"), worldwide. To review Boeing's Privacy Policy, copy and paste this link into a new tab and following the URL: https://www.boeing.com/careers/privacy-statement

BI&A is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Equal Employment Opportunity is the Law (PDF)

Equal Opportunity Employer

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.