Senior Systems Admin: Drive Client IT Success & Security

S. J. Rollins Technologies, Inc.; Portland (ME); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Care

Dental

Vision

Life Insurance

Retirement Plan

Profit Sharing

Job summary

S. J. Rollins Technologies Inc. in Maine seeks a Senior System Administrator to lead onsite projects, manage client infrastructure, and ensure security and reliability across hosted services and networks.

You will mentor junior technicians, manage billable time, estimate solutions, and work with a team leader to deliver high customer satisfaction. Strong IT discipline knowledge and problem-solving are required.

Qualifications

• Senior System Administrator with advanced knowledge of major IT technologies.
• Ability to perform preventive maintenance for all clients.
• Experience handling multiple projects with minimal supervision.

Responsibilities

• Lead onsite projects when Network Engineer is unavailable.
• Assist lower-level technicians in building their knowledge and experience.
• Independently manage billable time through projects, onsite appointments, and tickets.
• Effective communication with client from problem definition and cost estimate through follow-up of successful solution.
• Reliably manage the lifecycle of all customer’s technology.
• Estimate and quote sales for most projects and products/services.
• Proactively identify business problems and propose solutions to client.
• Accept assignment of emergency phone as required.
• Take ownership of projects assigned from a team leader, and see them through to the end, with high customer satisfaction.

Skills

Senior IT systems administration

Client relationship building

Team mentorship

Project management

Problem solving

Tools

IT infrastructure

Job description

S. J. Rollins Technologies Inc. in Maine seeks a Senior System Administrator to lead onsite projects, manage client infrastructure, and ensure security and reliability across hosted services and networks.

You will mentor junior technicians, manage billable time, estimate solutions, and work with a team leader to deliver high customer satisfaction. Strong IT discipline knowledge and problem-solving are required.