Senior System Analyst (W2 Only)

ADN Group; Atlanta (GA); Hybrid; USD 44,083; Full time

Job summary

A technology consulting firm is seeking a Senior System Analyst in Atlanta, GA. This hybrid role focuses on providing hands-on IT support, managing systems, and ensuring reliability of core applications. The ideal candidate will have over 10 years of IT experience, strong expertise in Microsoft technologies including Office 365 and Active Directory, as well as excellent problem-solving and communication skills. Competitive pay at $32.00/hr.

Qualifications

• 10+ years of IT experience.
• Proven expertise in Microsoft technologies.
• Experience with Active Directory migrations.
• Proficiency in creating technical documentation.

Responsibilities

• Guide resolution of technical issues.
• Coordinate with third-party vendors.
• Support core IT systems management.
• Implement solutions for efficiency.

Skills

IT experience

Expertise in Office 365

Active Directory

Exchange Server

Windows operating systems

Powershell

TCP/IP Stack understanding

AWS infrastructure management

Technical documentation

Problem-solving skills

Communication skills

Education

Relevant Microsoft certifications

Tools

Office 365

Active Directory

Exchange Server

Windows operating systems

SharePoint

Job description

Job Title: Senior System Analyst
Location: Atlanta, GA 30334
Work Arrangement: Hybrid
Client: State of Georgia
Contract Type: Contract
Interview Type: Either Web Cam or In Person
Pay Rate: $32.00/Hr on W2

Position Overview:

We are seeking an experienced Senior System Analyst to provide hands‑on technical expertise on a team of systems analysts and systems administrators. This role is pivotal in supporting end‑users with their IT needs and ensuring the ongoing maintenance and reliability of the agency’s core applications and IT infrastructure.

The ideal candidate will have a strong background in IT support, systems administration, and team leadership, with the ability to guide the resolution of complex technical issues, coordinate with third‑party vendors, and implement solutions that enhance overall IT service delivery.

Primary Responsibilities:

• Provide Complex Issue Resolution: Serve as the escalation point for technical issues, guiding the team in troubleshooting and resolving hardware, software, and network problems.
• Collaborate with Third‑Party Vendors: Act as the primary contact for external vendors, coordinating support for advanced technical issues and ensuring timely resolution.
• Support Core IT Systems: Ensure proper management and support of technologies including Office 365, Active Directory, Exchange Server, Microsoft Teams softphones, VPN, RDP, and Windows operating systems.
• Research and Implement Technical Solutions: Recommend and implement solutions to improve efficiency and reliability.
• Develop and Maintain Documentation: Ensure comprehensive documentation of systems, processes, and troubleshooting procedures for team reference and knowledge sharing.

Required Skills and Qualifications:

• 10+ years of IT experience.
• Proven expertise in Office 365, Active Directory, Exchange Server, Windows operating systems, desktop deployment, VPN, RDP, and Microsoft Teams.
• Minimum 5 years of relevant industry experience in a Microsoft enterprise environment, including:
  • Understanding of Windows Client and Windows Server in production environments.
  • Configuration of Windows Infrastructure via Group Policy and/or scripts.
  • Adept at using Powershell to automate and execute tasks.
  • Basic understanding of the TCP/IP Stack and common services such as DNS and DHCP.
  • Microsoft Enterprise Mobility Suite / Entprise Mobility + Security (EM+S) a plus.
  • 3+ years of experience with Active Directory Domain Services (AD DS) upgrade, consolidation and migration projects.
  • 2+ years of experience with Office/Microsoft 365 with at least one year of experience migrating mailboxes.
  • 1+ years experience Active Directory Federation Services (ADFS) or Azure Active Directory and understanding of SAML 2.0 and cloud SSO providers.
  • Hands‑on experience with AWS infrastructure management and supporting SharePoint environments would be a plus.
  • Strong troubleshooting and problem‑solving skills, with the ability to resolve complex technical issues efficiently.
  • Experience in coordinating with third‑party technical support vendors.
  • Proficiency in creating and maintaining technical documentation.
  • Relevant Microsoft certifications (e.g., Windows Server, Office 365, Azure) are highly desirable.
  • Solid understanding of IT service management and ITIL best practices is a plus.
  • Track record of continuous learning and adapting to new technologies.
• Strong communication, problem‑solving, adaptability, customer‑focused attitudes, and relevant Microsoft certifications are highly desirable.

Desired Skills and Attributes:

• Strong Communication Skills: Ability to articulate technical concepts clearly to both technical and non‑technical audiences.
• Problem‑Solving Mindset: Proactive and solution‑oriented approach to addressing challenges and improving processes.
• Adaptability and Flexibility: Capable of handling shifting priorities and working in a fast‑paced environment.
• Customer‑Focused Attitude: Dedicated to providing excellent service to internal users and ensuring their IT needs are met.

Contact Information:

Vishal (Victor) Verma | Assistant Manager
[e-mail]
NS IT Solutions
www.nsitsolutions.com