Senior System Analyst [Risk Team]

platacard; United States; Remote; USD 24,000 - 32,000; Full time

Benefits offered by this job

Healthcare Coverage

Education Budget: training and certs

Wellness Budget: mental-health support

Job summary

Platacard is seeking a System Analyst to join the Risk Technology team in Mexico. The role focuses on end-to-end product development, leading initiatives, and designing technical solutions with APIs and data models.

You will collaborate across Product, Risk, Engineering, and QA, refine backlogs, and ensure timely delivery while supporting production environments and incident investigations. Strong documentation skills and English communication are essential.

Qualifications

• 3+ years of experience as a System Analyst.
• Ability to lead requirements for product or technical initiatives from discovery to production.
• Experience designing APIs, data models, and integration solutions.
• Understanding of microservice architecture and synchronous/asynchronous integrations.
• Knowledge of REST and gRPC.
• Experience with Kafka.
• Ability to create clear technical documentation and specifications for Developers.

Responsibilities

• Lead multiple initiatives in parallel from requirements to production and post-launch support.
• Collaborate with Product, Risk, Engineering, QA, and stakeholders to clarify requirements and priorities.
• Manage and refine the backlog; decompose initiatives into development tasks and acceptance criteria.
• Specify integration contracts and data models for internal services and external providers.
• Design solutions with the team, including APIs, data models, and business processes.
• Create and maintain technical documentation and diagrams.
• Support delivery timelines, identify risks, and resolve blockers across teams.
• Assist Developers and QA during implementation and testing.

Skills

Requirements gathering

API design

REST

gRPC

Kafka

SQL

UML/BPMN

PlantUML

Jira/Confluence

Tools

PostgreSQL

MongoDB

Job description

We are looking for a System Analyst to join our Risk Technology team in Mexico. The team develops automated decision-making solutions for credit cards and cash loans, working with scoring models, internal services, and external data providers.

This role involves active participation in the full product development lifecycle, from initial requirements to launch and production support. We are looking for an analyst who can independently lead initiatives, work with stakeholders, prepare the backlog for development, and design technical solutions together with the team.

Challenges that await you:

• Lead several initiatives in parallel, from requirements gathering and solution design to implementation, launch, and post-production support
• Work closely with Product, Risk, Engineering, QA, and other stakeholders to clarify requirements, priorities, dependencies, and expected outcomes
• Manage and refine the backlog: decompose initiatives into development-ready tasks, prepare acceptance criteria, and support prioritization
• Elaborate specifications for integration interactions between internal services and external providers, including synchronous and asynchronous scenarios
• Design technical solutions together with the development team: APIs, data models, business processes, and service requirements
• Create and maintain technical documentation, specifications, integration contracts, and diagrams
• Control delivery timelines and cross-team dependencies; proactively identify risks, resolve blockers, and escalate when needed
• Support Developers and QA during implementation and testing, clarify requirements, and help find solutions for complex production issues
• Manage product-development requirements end to end, ensuring the solution meets business needs and is ready for release

What makes you a great fit:

• 3+ years of experience as a System Analyst
• Experience independently leading requirements for product or technical initiatives from discovery to production
• Experience with designing APIs, data models, business processes, and integration solutions
• Understanding of microservice architecture and synchronous/asynchronous integrations
• Knowledge of REST and gRPC
• Experience working with Kafka
• UML/BPMN experience and ability to create clear technical documentation and specifications for Developers
• Experience with PlantUML, Jira, and Confluence
• Basic SQL skills
• Ability to analyze business needs, manage several priorities, and communicate effectively with technical and non-technical stakeholders
• Strong ownership, structured thinking, attention to detail, and proactive communication
• B1 or higher English level for effective communication with an international team
• Availability to overlap with Mexico working hours for at least 2 hours per day

Your bonus skills:

• Experience in fintech, lending, risk-tech, credit cards, cash loans, or application scoring
• Experience integrating external data providers
• Solid experience with PostgreSQL or MongoDB databases
• Experience supporting production systems and investigating incidents

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions
• Honest Feedback: Valuing open, transparent communication
• Supportive Team: A strong, collaborative community
• Celebrating Achievements: Recognizing our wins together
• High-Tech Environment: A team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to one of our hubs - Cyprus, Georgia, or Kazakhstan - with assistance for the employee and their family
• Flexible work from one of our offices or remotely within time zones from GMT-2 to GMT+5
• Healthcare Coverage
• Education Budget: Language lessons, professional training, and certifications
• Wellness Budget: Mental-health and fitness-activity reimbursements
• Vacation Policy: Annual leave and paid sick leave as per applicable policies