Senior System Analyst, Policy Admin

Aspida

Durham (NC)

On-site

USD 110,000 - 140,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Long-Term Incentive Plan

Full Benefits Package

Full-Time

Full Benefits Package Available

Job summary

A dynamic insurance firm in Durham, NC, is seeking a Senior System Analyst to lead system analysis within the Policy Administration System. The ideal candidate will possess a Bachelor's in computer information systems and over six years of experience, alongside familiarity with insurance products. Responsibilities include analyzing system components, collaborating with development teams, and managing product solutions. The firm promotes inclusivity and offers a full-time position with a comprehensive benefits package, encouraging applicants from diverse backgrounds.

Qualifications

6+ years of experience in system and data analysis.
2+ years with insurance administrative platforms.
Strong background in applications support within the insurance domain.

Responsibilities

Analyze insurance system components and recommend improvements.
Conduct requirement analysis for annuity product changes.
Collaborate with the application vendor for implementation plans.
Analyze data feeds, diagnose the root cause of issues, and resolve problems related to application data.
Work closely with application developers and product owners across teams to implement product solutions.
Serve as the expert and primary point of contact for production issues impacting your system(s).
Perform defect analysis and propose system enhancements.
Maintain high-quality documentation.
Assist in functional testing of production systems to answer queries from end users.
Create training materials (SOPs) and assist end users with new functionality.
Create process flows for business procedures and assess potential enhancements.
Maintain high quality documentation for system updates.

Skills

System and data analysis

Verbal and written communication

Critical thinking

Interpersonal relations

Project management

Problem solving

Collaboration

Supervisory skills

Education

Bachelor’s degree in computer information systems or technologies

Tools

Policy Administration System

Job description

Senior System Analyst, Policy Admin at Aspida

Company Description

Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we’re in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit www.aspida.com or follow us on LinkedIn.

What We Are Looking For

The Senior System Analyst will serve as a subject matter expert in defining, analyzing, and validating processes within the Policy Administration System (FAST). They will be responsible for creating detailed system requirement tickets and collaborating with developers, testers, and business stakeholders to ensure successful execution across all phases of the software development lifecycle (SDLC). The Application Services team supports the Policy Administration platform along with other configurable systems, including customer relationship management, data transport, and document generation services.

A successful candidate will be a strong communicator who takes full ownership of their responsibilities and consistently drives tasks to completion. They will collaborate closely with business users, product owners, developers, testers, and deployment teams to provide comprehensive system support. This includes analyzing and reproducing technical issues, evaluating upcoming changes, and offering well-informed recommendations to support product launches.

The role demands prior experience as a Business Systems Analyst or a similar position within an IT function, along with proven expertise in the insurance domain. Familiarity with Policy Administration Systems and insurance products—particularly annuities—is highly preferred. This role reports to the Sr. Manager Admin and is required to be onsite 3 days a week at our Durham, NC headquarters.

Key Responsibilities

Analyze insurance system components, recommend modernization strategies, and implement improvements.
Conduct requirement analysis for annuity product changes, and coordinate with application configurator to design and develop insurance products for Aspida.
Collaborate with the application vendor to identify required changes and document/design the implementation plan.
Analyze data feeds, diagnose the root cause of issues, and resolve problems related to application data.
Work closely with application developers and product owners across teams to implement product solutions.
Serve as the expert and primary point of contact for production issues impacting your system(s).
Perform defect analysis and propose system enhancements.
Maintain high-quality documentation.
Assist in functional testing of production systems to answer queries from end users.
Create training materials (SOPs) and assist end users with new functionality.
Create process flows and for business procedures and assess potential enhancements.
Maintain high quality documentation for system updates.

Benefits

Salaried, DOE
Long-Term Incentive Plan
Full-Time
Full Benefits Package Available

Inclusivity Statement

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Requirements

Bachelor’s degree with major coursework in computer information systems and technologies.
6+ years of progressive experience in system and data analysis, and understanding of database and application components, including web services.
2+ years of experience with an insurance administrative platform.
Experience in translating business requirements into technical solutions.
Critical thinking and decision making in uncertainty.
Strong verbal and written communications.
Strong interpersonal relations, management, and supervisory skills.
Strong background in the support of applications used in the insurance domain.
Ability to thrive under pressure and manage concurrent and conflicting priorities and deadlines.
Organize, prioritize, and track tasks, requests, and projects effectively.
Establish, maintain, and foster positive, productive relationships.