Lead Engineer, Shared Services

Aspida; Durham (NC); On-site; Full time

Benefits offered by this job

Salaried, DOE

Long-Term Incentive Plan

Full Benefits Package Available

Job summary

A tech-driven insurance provider in Durham is seeking a Lead Engineer to deliver technical solutions across various systems. The ideal candidate will have over 8 years of experience in software engineering, strong skills in Node.js, React, and AWS, and a background in the insurance domain. This role emphasizes technical leadership, problem-solving, and collaboration within a team-focused environment. Competitive salary and full benefits package offered.

Qualifications

• 8+ years of progressive experience in software engineering.
• Understanding of database and application components, including web services.
• Strong technical skills in AWS services, Node.js, React, JavaScript, and DynamoDB.
• Ability to thrive under pressure and manage multiple priorities.

Responsibilities

• Design end-to-end technical solutions and develop the technology roadmap.
• Evaluate system components and propose modernization strategies.
• Lead full-stack development efforts and provide hands-on technical guidance.
• Troubleshoot production issues and lead root-cause analysis.

Skills

Full-stack development

Node.js

React

AWS services

DynamoDB

CRM tools

CCM tools

MFT tools

Critical thinking

Communication

Education

Bachelor’s degree in computer information systems

Tools

Bitbucket

Zendesk

SmartCom

Axway

Job description

Company Description

Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we’re in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit www.aspida.com or follow them on LinkedIn.

Who We Are

Sometimes, a group of people come together and create something amazing. They don’t let egos get in the way. They don’t settle for the status quo, and they don’t complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That’s the culture, the moxie, and the story of Aspida.

Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that’s why we’re doing things differently than everyone else in our industry. We’re dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets: Get $#!+ Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at aspida.com/careers.

What We Are Looking For

Reporting to the Senior Manager, the Lead Engineer will play a key role in delivering technical solutions for the design, development, and maintenance of system software, including CRM, CCM, vendor products, and cloud-based solutions. They are tasked with creating technical solutions, overseeing engineering teams, and working closely with developers, testers, and business stakeholders to facilitate effective implementation throughout every stage of the software development lifecycle (SDLC). The Application Services team supports the Policy Administration platform along with other configurable systems, including customer relationship management, data transport, and document generation services.

A successful candidate will be a strong communicator who takes full ownership of their responsibilities and consistently drives tasks to completion. They will collaborate closely with business users, product owners, developers, testers, and deployment teams to provide comprehensive system support. This includes analyzing and reproducing technical issues, evaluating upcoming changes, and offering well-informed recommendations to support product launches.

The role requires previous experience as a technical lead or similar IT position, plus demonstrated expertise in advanced technology. Familiarity with CRM, CCM and MFT tools is highly preferred. This role is required to be onsite at our Durham office 3 days a week.

What You Will Do

• Design end-to-end technical solutions, develop the technology roadmap, and lead the implementation efforts.
• Evaluate system components, propose modernization strategies, and drive the implementation of improvements.
• Leading development team to design and implementation of technical solutions.
• Design and architect scalable, secure solutions using Node.js, React, AWS, and DynamoDB.
• Manage vendor-based platforms such as Zendesk (CRM), SmartCom (CCM), Axway (MFT), etc.
• Lead full-stack development efforts and provide hands-on technical guidance to the engineering team.
• Build and optimize CI/CD pipelines and code workflows using Bitbucket and automation tools.
• Collaborate with cross-functional IT and business teams to translate requirements into technical designs.
• Review code, enforce engineering standards, and mentor developers on best practices.
• Drive end-to-end technical delivery, including planning, development, testing, and deployment.
• Troubleshoot production issues and lead root-cause analysis for application and integration systems.
• Maintain documentation and ensure compliance with enterprise architecture and governance standards

What We Provide

• Salaried, DOE
• Long-Term Incentive Plan
• Full-Time
• Full Benefits Package Available

What We Believe

At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Requirements

• Bachelor’s degree with major coursework in computer information systems and technologies
• 8+ years of progressive experience in software engineering, and understanding of database and application components, including web services.
• Experienced in full-stack development with strong technical skills in AWS services, Node.js, React, JavaScript, and DynamoDB.
• Critical thinking and decision making in uncertainty
• Strong verbal and written communications.
• Strong interpersonal relations, management, and supervisory skills.
• Strong background in the support of applications used in the insurance domain.
• Ability to thrive under pressure and manage concurrent and conflicting priorities and deadlines.
• Organize, prioritize, and track tasks, requests, and projects effectively.
• Establish, maintain, and foster positive, productive relationships