Senior System Administrator (TTO11)

Que Technology Group; Fort Meade (MD); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Company medical/dental/vision

Short-term disability

Life insurance

Travel upgrade program

25 days vacation per year

401K with company match

Referral bonus

Code Red days

Job summary

Que Technology Group, Inc. is seeking a Senior System Administrator to deliver HPC services and sustainment capabilities. You will support IT systems, troubleshoot across tiers, and manage Linux/Unix/Windows environments while coordinating with agency management.

The role requires a DoD 8570 IAT II certification and a TS/SCI with polygraph clearance within the seven-year window. Comprehensive benefits and a 401(k) plan are included.

Qualifications

• Bachelor of Science in a technical discipline, or 10+ years of equivalent experience.
• At least 10 years of System Administrator experience in similar scope and complexity.
• DoD 8570 IAT II level certification required.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Handle Tier 1 Help Desk issues with diagnosis and resolution.
• Manage daily configuration and operation of IT systems.
• Provide Tier 2 escalation support and problem resolution.
• Support day-to-day IT operations across client/server/storage/network devices and mobile devices.
• Communicate status to agency management and internal customers.
• Optimize system operations and perform capacity planning.
• Configure and manage Linux, Unix, and Windows operating systems.

Skills

System administration

HPC

Troubleshooting

Education

Bachelor of Science in a technical discipline

Tools

Linux

Unix

Windows

Job description

Que Technology Group, Inc., is seeking a Senior System Administrator to provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities.

Responsibilities include, but are not limited to:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration

Required Qualifications:

• Bachelor of Science in technical discipline. Additional five years of experience may be considered in lieu of degree.
• At least ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type and complexity.
• DoD 8570 IAT II level certification required.

Security Clearance:

• TS/SCI with polygraph required. Most recent polygraph in the last seven (7) years required.

BENEFITS:

• Competitive salary
• Company Medical/Dental/Vision plans – Company paid
• Short-term Disability, Long-term disability and Life Insurance – Company paid
• Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
• Vacation / Personal days granted at 25 days per year
• Paid Federal Holidays – 11 days
• $5,000 Annual Professional Development Fund plus 40 paid hours if in class
• 401K with 6% company match; all contributions are immediately vested by Employee
• Employee will be paid a bonus of $10,000 per employee hired based on their referral
• Up to 3 paid Code Red days due to customer closure

Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.