Junior System Administrator (TTO9)

Que Technology Group; Maryland; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans – Company/

Disability Insurance – Company paid

Travel upgrade for business trips

25 days vacation per year

11 Federal holidays

Professional development fund

401K with company match

Referral bonus

Code Red days for customer closure

Job summary

Que Technology Group, Inc. is seeking a Junior System Administrator to provide HPC services and sustainment capabilities in a DoD-focused environment. You will support IT systems, handle Tier 1 help desk, and assist with operations and monitoring in Maryland.

The role requires a BS in a technical field or five years' experience, 3+ years as a System Administrator, DoD 8570 IAT II, and TS/SCI with polygraph. Maryland-based office with competitive salary and comprehensive benefits.

Qualifications

• Bachelor's degree in a technical discipline or five years of related experience.
• Minimum three years of System Administrator experience in similar programs/contracts.
• DoD 8570 IAT II level certification required.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Handle Tier 1 (Help Desk) problem identification, diagnosis and resolution.
• Manage daily activities of configuration and operation of IT systems.
• Provide Tier 1 and Tier 2 escalation support and resolution.
• Support day-to-day IT operations, monitoring and problem resolution for client/server/storage/network devices and mobile devices.
• Escalate and communicate status to agency management and internal customers.
• Optimize system operations and perform capacity planning.

Skills

System administration

Help desk

Troubleshooting

Configuration management

Monitoring

Resource planning

Education

Bachelor of Science in technical discipline

Tools

DoD 8570 IAT II certification

TS/SCI with polygraph

Job description

Que Technology Group, Inc., is seeking a Junior System Administrator to provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities.

Responsibilities include, but are not limited to:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT system
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization and perform system capacity analysis and planning

Required Qualifications:

• Bachelor of Science in technical discipline. Additional five years of experience may be considered in lieu of degree.
• At least three (3) years of experience as a System Administrator in programs and contracts of similar scope, type and complexity.
• DoD 8570 IAT II level certification.

Security Clearance:

• TS/SCI with polygraph required. Most recent polygraph in the last seven (7) years required.

BENEFITS:

• Competitive salary
• Company Medical/Dental/Vision plans – Company paid
• Short-term Disability, Long-term disability and Life Insurance – Company paid
• Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
• Vacation / Personal days granted at 25 days per year
• Paid Federal Holidays – 11 days
• $5,000 Annual Professional Development Fund plus 40 paid hours if in class
• 401K with 6% company match; all contributions are immediately vested by Employee
• Employee will be paid a bonus of $10,000 per employee hired based on their referral
• Up to 3 paid Code Red days due to customer closure

Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.