Senior System Administrator (TTO8)

Que Technology Group; Maryland; On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Company paid health/dental/vision

25 vacation days

401K with 6% match

Referral bonus $10,000

Paid holidays 11 days

Job summary

Que Technology Group, Inc. is seeking a Senior System Administrator to provide High Performance Computing (HPC) services and sustainment capabilities in Maryland.

The role involves supporting IT systems, troubleshooting, and coordinating with agency management and internal customers. The candidate should have a BS in a technical field (or 10+ years in lieu of degree) and DoD 8570 IAT II certification, plus TS/SCI with polygraph clearance within the last 7 years.

Qualifications

• Bachelor degree or equivalent with 5 years experience in lieu of degree.
• At least 10 years experience as System Administrator in similar scope.
• DoD 8570 IAT II level certification required.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Manage daily activities of configuration and operation of IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Support day-to-day operations, monitoring and resolution for client/server/storage/network devices and mobile devices.
• Coordinate escalation and communication of status to agency management and internal customers.
• Analyze system capacity and plan resource utilization.
• Troubleshoot IT systems and provide detailed feedback to management.

Skills

DoD 8570 IAT II

Education

Bachelor of Science in technical discipline

Job description

Que Technology Group, Inc., is seeking a Senior System Administrator to provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities.

Responsibilities include, but are not limited to:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in troubleshooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration

Required Qualifications:

• Bachelor of Science in technical discipline. Additional five years of experience may be considered in lieu of degree.
• At least ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type and complexity.
• DoD 8570 IAT II level certification required.

Security Clearance:

• TS/SCI with polygraph required. Most recent polygraph in the last seven (7) years required.

BENEFITS:

• Competitive salary
• Company Medical/Dental/Vision plans – Company paid
• Short-term Disability, Long-term disability and Life Insurance – Company paid
• Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
• Vacation / Personal days granted at 25 days per year
• Paid Federal Holidays – 11 days
• $5,000 Annual Professional Development Fund plus 40 paid hours if in class
• 401K with 6% company match; all contributions are immediately vested by Employee
• Employee will be paid a bonus of $10,000 per employee hired based on their referral
• Up to 3 paid Code Red days due to customer closure

Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.