Senior System Administrator - TS/SCI | IT Infrastructure

BTS Software Solutions; Corridor North (MD); On-site; USD 200,000 - 250,000; Full time

Job summary

BTS Software Solutions is seeking a System Administrator to manage information systems supporting customer operations at Annapolis Junction, MD. The role includes implementing, troubleshooting, and maintaining IT systems, monitoring and resolving issues across client/server/storage/network devices, and providing Tier 1 and Tier 2 support.

The position requires experience as a System Administrator with progressive responsibilities, and a TS/SCI with Poly clearance is required.

Qualifications

• Bachelor's degree in a technical discipline is required.
• Five (5) years of SA experience in similar programs may substitute for a bachelor's degree (Level 2).
• Ten (10) years SA experience required for Level 3; bachelor's plus five years SA experience may substitute.

Responsibilities

• Provide IT system implementation, troubleshooting and maintenance support.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification and resolution.
• Manage daily configuration and operation of IT systems; support client/server/storage/network devices and mobile devices.

Skills

System administration

Troubleshooting

Help Desk

Education

Bachelor's degree in technical discipline

Tools

UNIX

Windows

Networks

Job description

BTS Software Solutions is seeking a System Administrator to manage information systems supporting customer operations at Annapolis Junction, MD. The role includes implementing, troubleshooting, and maintaining IT systems, monitoring and resolving issues across client/server/storage/network devices, and providing Tier 1 and Tier 2 support.

The position requires experience as a System Administrator with progressive responsibilities, and a TS/SCI with Poly clearance is required.