Senior System Administrator - IT Ops & Troubleshooting
CyberCore
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Descrizione del lavoro
CyberCore is seeking an experienced System Administrator to provide support for IT systems, including day-to-day operations, monitoring, and problem resolution across client/server/storage/network devices. The role emphasizes Tier I and Tier II support, escalation, and effective communication with agency management.
The candidate will configure UNIX and Windows operating systems, troubleshoot and enhance system reliability and performance, and influence capacity planning.
Competenze
- Ten (10) years' experience as a System Administrator in programs/contracts of similar scope, type, and complexity.
- Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Mansioni
- Provides support for implementation, troubleshooting and maintenance of IT systems.
- Manages the daily activities of configuration and operation of IT systems.
- Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provides support to users in accessing and using IT systems.
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components.
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
CyberCore is seeking an experienced System Administrator to provide support for IT systems, including day-to-day operations, monitoring, and problem resolution across client/server/storage/network devices. The role emphasizes Tier I and Tier II support, escalation, and effective communication with agency management.
The candidate will configure UNIX and Windows operating systems, troubleshoot and enhance system reliability and performance, and influence capacity planning.
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