Systems Administrator II – Active Clearance Required

RealmOne; Aurora (CO); Presencial; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

RealmOne is recruiting skilled IT professionals to support IT system implementation, troubleshooting, and maintenance for government clients. The role emphasizes Tier I/II support, system configuration, and daily operation of UNIX and Windows environments, with a focus on reliable, high-performing infrastructure.

The candidate will work within a high‑performing team, ensuring escalated issues are resolved promptly and system capacity planning is considered for ongoing mission success.

Formación

• Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required- Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Position requires active Security Clearance with appropriate Polygraph

Responsabilidades

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier I (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Conocimientos

IT systems support

Troubleshooting

Help Desk

Escalation

Network & OS

Educación

Bachelor's degree in a technical discipline

Herramientas

UNIX

Windows OS

Networking components

Descripción del empleo

RealmOne is recruiting skilled IT professionals to support IT system implementation, troubleshooting, and maintenance for government clients. The role emphasizes Tier I/II support, system configuration, and daily operation of UNIX and Windows environments, with a focus on reliable, high-performing infrastructure.

The candidate will work within a high‑performing team, ensuring escalated issues are resolved promptly and system capacity planning is considered for ongoing mission success.