Senior System Administrator III - Enterprise IT & Networks

Reflexive Concepts; Aurora (CO); On-site; USD 120,000 - 170,000; Full time

Job summary

Reflexive Concepts in Colorado is seeking a System Administrator III to join our team. The role focuses on implementing, troubleshooting and maintaining IT systems across the client/server/storage/network environment.

The ideal candidate brings extensive SA experience, with strong skills in UNIX and Windows, problem diagnosis, capacity planning and effective communication with management and internal customers. This on-site position emphasizes reliability and performance improvements.

Qualifications

• Fifteen (15) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide support to IT systems including day-to-day operation, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in-depth experience in troubleshooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
• Configure and manage UNIX and Windows (or other applicable) operating systems; install/load operating system software; troubleshoot, maintain integrity of, and configure network components along with implementing operating system enhancements to improve reliability and performance.
• Support the design of systems, mission architecture and associated hardware.
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).
• Analyze and resolve complex problems associated with server hardware, applications, and software integration

Skills

System Administration

Unix/Linux

Windows Server

Troubleshooting

Education

Bachelor's degree in a technical discipline

Five years of SA experience may substitute for degree

Tools

Cisco routers and switches

Job description

Reflexive Concepts in Colorado is seeking a System Administrator III to join our team. The role focuses on implementing, troubleshooting and maintaining IT systems across the client/server/storage/network environment.

The ideal candidate brings extensive SA experience, with strong skills in UNIX and Windows, problem diagnosis, capacity planning and effective communication with management and internal customers. This on-site position emphasizes reliability and performance improvements.