Senior Support, Payroll

Ian Martin Group; Houston (TX, PA); Hybrid; USD 62,000 - 72,000; Full time

Job summary

Raise is hiring a Senior Payroll Specialist on a contract basis to independently manage accurate, on-time payroll processing and issue resolution in a fast-paced environment. The role supports end-to-end weekly and biweekly payroll operations while ensuring compliance with company policies and regulatory requirements.

Responsibilities include processing full-cycle payroll for ~60,000 U.S. employees, managing off-cycle runs, banking transactions, and reporting.

Qualifications

• Education: Associate's or Bachelor's Degree (accredited) in Accounting, Human Resources or similar area of study, or in lieu of degree, High School Diploma or GED (accredited and 4 years relevant work experience).
• Experience: 5+ years' multi-state payroll experience, and 3 years of Oracle HCM Cloud experience. (However, will consider 2+ years Payroll Processing experience, and 0 years of Oracle HCM Cloud experience)
• Payroll processing knowledge and experience with end-to-end weekly and biweekly payroll processing across multiple states.

Responsibilities

• Understand and execute end-to-end weekly/biweekly payroll processing for ~60,000 U.S. employees across states.
• Process Regular and Mass Off-Cycle payrolls per policies and schedule.
• Handle payroll banking transactions, including stop payments and direct deposit issues.
• Run, format, and analyze payroll reports for accuracy and audits.
• Research and resolve general payroll inquiries promptly and professionally.
• Collaborate with payroll and cross-functional partners to meet service commitments.

Skills

Payroll processing

Attention to detail

Analytical skills

Communication skills

Time management

Excel (VLOOKUP, Pivot tables)

Education

Bachelor's/Associate's degree in Accounting or HR

High School Diploma or GED with 4+ years relevant experience

Tools

Oracle HCM Cloud

Service Now

UKG Timekeeper

Microsoft Office Suite

Job description

Senior Support, Payroll

• Pay Rate: $45.47/hour (on W2)
• Contract Length: 3 Months
• Location: Hybrid | Houston, TX 77002
• Work Hours: 1st Shift | 8:00 AM – 5:00 PM

Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.

Job Overview

Under general supervision, the Senior Payroll Specialist independently performs accurate, timely payroll processing, resolves complex payroll issues, and supports end-to-end daily and weekly payroll operations in compliance with company policies and regulatory requirements.

Responsibilities

• Understand and execute full On-Cycle (end-to-end) weekly and biweekly payroll processing for approximately 60,000 U.S. multi-state salaried and hourly employees, ensuring accurate validation, reconciliation, HSDL loads, special transactions and payments, and third-party files and funding.
• Process Regular and Mass Off-Cycle payrolls, ensuring pays are entered and calculated accurately, properly approved, and processed in accordance with established payroll policies and schedule.
• Process payroll banking transactions, including stop payments, direct deposit rejects, and reversals, ensuring timely payment and/or resolution.
• Run, prepare, and format reports to evaluate and analyze data accuracy, identify discrepancies, and support payroll reconciliation and audits.
• Research and resolve general inquiries in a timely, accurate, and professional manner, ensuring issues are addressed in accordance with payroll policies and service expectations.
• Work collaboratively with payroll team members and cross-functional partners to ensure service commitments are met, issues are resolved in a timely manner, and payroll operations are effectively supported.
• Work with applicable suppliers and vendors as required to address issues, coordinate resolutions, and ensure timely and accurate completion of payroll-related activities.
• Identifies opportunities for process improvement related to reconciliation, controls, efficiency, and accuracy that align with departmental and organizational goals.

Confidentiality:

• Position follows prescribed rules and procedures to ensure security of information when handling/dealing with various Payroll functions and must use discretion to determine what components may be disclosed and to whom within established policy or procedures. The position is solely responsible for the employees' payroll. As such, significant care must be taken relative to confidential information, such as court orders or other payments/withholdings.

Qualifications:

• Education and Experience Required:
  • Education: Associate's or Bachelor's Degree (accredited) in Accounting, Human Resources or similar area of study, or in lieu of degree, High School Diploma or GED (accredited and 4 years of relevant work experience).
  • Experience: 5+ years' multi-state payroll experience, and 3 years of Oracle HCM Cloud experience. (However, will consider 2+ years Payroll Processing experience, and 0 years of Oracle HCM Cloud experience)
• Certificate, Licenses, Registrations or Other Requirements:
  • Preferred: Payroll Compliance Practitioner (PCP), Fundamental Payroll Certification (FPC), or Certified Payroll Professional (CPP)
• Other Knowledge, Skills or Abilities Required:
  • Maintain consistent attendance and punctuality
  • Self-starter and team player; able to work both collaboratively and independently with minimal supervision
  • Effective interpersonal and communication skills (written and verbal) with a consistently positive attitude
  • Strong attention to detail and accuracy, combined with analytical, critical thinking, and problem-solving skills
  • Effectively prioritized workload and tasks to meet daily payroll deadlines
  • Exceptional organizational and time-management skills
  • Flexibility to adjust quickly to unexpected demands and changes without compromising quality
  • Ability to manage sensitive information confidentially
  • Provide excellent customer service to employees and stakeholders
  • Excel Skills including vlookup, pivot tables, data manipulation and analysis
  • Knowledge of Oracle HCM Cloud, Service Now and UKG Timekeeper
  • Working knowledge of Microsoft Office Suite: Outlook, Excel, Word, PowerPoint, etc.

Work Environment:

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday
• Required to exert physical effort in handling objects less than 30 pounds rarely
• Normal setting for this job is: Office

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/