Senior Supply Chain Operations Specialist (Mandarin Speaking)

Reli.; Cerritos (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

15 Days PTO to Start

10 Paid Holidays annually

Monthly wellness stipend up to $260

Health Insurance (Medical, Vision, Dental)

Employer-matched 401(k)

Life Insurance

Regular team happy hours and company events

Team events

Job summary

A rapidly growing eCommerce company is seeking a Senior Supply Chain Operations Specialist (Mandarin Speaking) to manage operational tasks, optimize processes, and coordinate cross-functional teams. The ideal candidate has over 5 years in logistics or supply chain and is proficient with ERP and data tools. The role offers growth opportunities, a vibrant culture, and benefits including health insurance and a hybrid work schedule.

Qualifications

• 5+ years in operations, logistics, or supply chain roles.
• Comfort with automation and systems integration is a plus.
• Strong command of ERP, Google Sheets, and data visualization tools.
• Analytical mindset with ability to implement changes and measure impact.
• Proactive problem solving and clear communication in a team.

Responsibilities

• Manage core operational tasks including procurement and inventory updates.
• Analyze workflows and recommend improvements.
• Collaborate with various teams for seamless operations.
• Create dashboards and reports for decision-making.
• Work with internal tools to ensure data integrity.
• Compliance & quality assurance across inventory, fulfillment, and delivery.

Skills

Operational tools proficiency

Analytical skills

Strong communication

Problem-solving

Teamwork

Education

Bachelor’s degree in Operations, Business, Supply Chain

Tools

ERP systems

Google Sheets

Data visualization software

Job description

Senior Supply Chain Operations Specialist (Mandarin Speaking)

Reli. is a rapidly growing eCommerce company that specializes in daily goods for both businesses and consumers. We sell across major online marketplaces, including Amazon and our own Shopify store. Currently, we fulfill 10,000+ orders daily and serve over 1,000,000 customers, including notable names like Marvel, Dominos, and Lululemon.

We are seeking a Senior Supply Chain Operations Specialist (Mandarin Speaking) to join our team and play a critical role in supporting and enhancing our operational processes. This position is ideal for a highly capable individual contributor with deep expertise in eCommerce operations who thrives in a fast-paced, data-driven environment.

Key Responsibilities

• Daily Operational Execution: Manage and execute core operational tasks, including procurement coordination, inventory updates, order fulfillment tracking, and logistics monitoring.
• Process Optimization: Analyze workflows and performance data to identify inefficiencies, recommend improvements, and help implement SOP updates or automation tools.
• Cross-Functional Coordination: Collaborate with Warehouse Operations, Customer Service, Software Development, and other teams to ensure seamless operational handoffs and alignment with broader business goals.
• Data Analysis & Reporting: Create and maintain dashboards, reports, and insights that guide day-to-day decision-making and long-term planning.
• System Management: Work with internal tools (e.g., ERP systems, order management software, Google Sheets) to ensure data integrity and support operational consistency.
• Compliance & Quality Assurance: Uphold operational standards and contribute to QA checks to ensure accuracy in inventory, fulfillment, and customer delivery.

Qualifications & Experience

• Education & Background: Bachelor’s degree in Operations, Business, Supply Chain, or a related field preferred.
• Professional Experience: 5+ years in operations, logistics, or supply chain roles, ideally in a fast-paced eCommerce or retail environment.
• Technical Proficiency: Strong command of operational tools (ERP, Google Sheets, data visualization software); comfort with automation and systems integration is a plus.
• Analytical Skills: Proven ability to assess processes, identify areas for improvement, and implement changes with measurable impact.
• Problem-Solving: Ability to take initiative, resolve operational issues proactively, and work independently while staying aligned with team priorities.
• Communication & Teamwork: Clear and effective communicator with strong collaboration skills and a commitment to cross-functional teamwork.

Why Join Us?

• Growth Opportunities: Every Reli. team member receives a Growth Plan that outlines clear pathways for advancement and performance-based compensation increases.
• Vibrant Culture: Enjoy a positive, purpose-driven work culture that values individual contributions and team success.
• 15 Days PTO to Start + 1 additional day per year at Reli.
• 10 Paid Holidays annually
• Hybrid Remote Schedule
• Monthly wellness stipend up to $260
• Health Insurance (Medical, Vision, Dental) via Blue Shield PPO or HMO
• Employer-matched 401(k)
• Life Insurance
• Regular team happy hours and company events

Reli. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.