Senior Supervisor, Gas Metering Operations

National Grid Plc; Hicksville (NY); On-site; USD 135,000 - 158,000; Full time

Benefits offered by this job

Bonus

Pension

Medical insurance

Job summary

National Grid plc in Brooklyn/Downstate NY seeks a Senior Supervisor for Gas Meter Operations to lead a diverse union workforce and drive safe, reliable meter programs.

You will coordinate with Gas Operations, Customer Metering Services, and Engineering to achieve commitments and continuous improvement while overseeing installation, testing, and maintenance of gas meters and related devices.

Qualifications

• Bachelor’s degree preferred; high school diploma required.
• 5+ years in gas operations or related field.
• Experience leading a union workforce.
• Proficiency with gas meter testing equipment.
• Strong data analysis and computer skills.

Responsibilities

• Lead and coach a diverse union workforce, ensuring safety and performance.
• Oversee gas meter installation, testing, operation, repair, and maintenance.
• Coordinate with internal and external stakeholders to meet program commitments.
• Manage contractor and vendor performance per contracts.
• Ensure regulatory compliance and safety standards.

Skills

Leadership

Union workforce

Safety culture

Communication

Data analysis

Microsoft Office

Education

Bachelor’s degree preferred

High school diploma required

Tools

Microsoft Excel

MS Office

Job description

Senior Supervisor, Gas Metering Operations

About us

Every day, we deliver safe and reliable energy to homes, communities, and businesses. We are there when people need us the most, connecting them to the energy essential for their daily lives. As the pace of change in our industry and society accelerates, our expertise and proven track record uniquely position us to shape a sustainable energy future.

To be successful, we must anticipate our customers’ needs, reduce the cost of energy delivery today, and pioneer the flexible energy systems of tomorrow. This requires us to deliver on our promises while continuously seeking new opportunities to grow both personally and as a business.

National Grid is hiring a Senior Supervisor for our Gas Meter Operations department. This position can be based in Brooklyn, NY.

Job Purpose

The Senior Supervisor is accountable for the safe, reliable, and efficient delivery of gas meter operations programs. This role provides visible leadership to a diverse union workforce, promotes employee engagement and accountability, and ensures work is executed in accordance with regulatory requirements, operational standards, and National Grid safety policies. The Senior Supervisor also coordinates with internal and external stakeholders to achieve program commitments, service-level expectations, and continuous improvement objectives.

Key Accountabilities

• Lead, coach, and engage a diverse union workforce by establishing clear expectations, monitoring performance, recognizing contributions, and addressing attendance, conduct, and work-standard concerns in a timely and consistent manner.
• Promote a strong culture of safety and maintain accountability for protecting employees and the public by reinforcing National Grid policies, conducting meaningful safety engagements, and ensuring timely corrective action when risks are identified.
• Serve as the primary point of contact for internal stakeholders and external agencies, providing timely communication, resolving operational issues, and ensuring service-level commitments are consistently achieved.
• Plan, coordinate, and oversee gas meter operations programs, including the installation, testing, operation, repair, and maintenance of gas meters and associated electronic instruments and devices.
• Develop and sustain effective partnerships with Gas Operations, Customer Metering Services, Engineering, and other key stakeholders to coordinate dependencies, remove barriers, and deliver program objectives.
• Oversee contractor, vendor, and consultant performance to ensure alignment with approved scope, schedules, contractual obligations, operational requirements, and expected outcomes.

Supervisory/Interpersonal- Experience Required

• Ability to work cooperatively across diverse teams.
• Building and maintaining a network of relationships.

Qualifications

• Bachelor’s degree preferred, high school diploma required
• 5+ years of related work experience in gas operations required
• Strong technical proficiency in gas meter testing and measurement preferred
• Solid understanding of tools and testing equipment utilized for gas meter testing required
• 5+ years of experience in leading a team involved in transactional operations services required
• Strong operations experience supervising local union employees
• Proficiency in using computers and data analysis, and familiarity with various Microsoft applications required
• Valid driver’s license required

More Information

#LI-Onsite

#LI-STR1

Downstate NY Salary: $135,000 - $158,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

Safety, Health, Environment and Resilience

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.