Senior Student Success Program Lead

Stetson University; DeLand (FL); On-site; USD 65,000 - 100,000; Full time

Job summary

Stetson University invites a seasoned Project Manager for Title III Student Success to lead a high-impact program supporting low-income, first-generation students. You will design coaching outcomes, manage a team, and partner with campus units to advance persistence and graduation rates.

This full-time, grant-funded role combines strategic leadership with hands-on mentoring, data-driven evaluation, and program operations. Anticipated start January 4, 2027, with funding through September 2031.

Qualifications

• Master’s degree in student personnel, counseling and guidance, student services, higher education administration, or related field.
• Experience with data analysis, program assessment, and strategic planning.
• Highly proficient with web-based resources, student information systems, spreadsheet, and presentation software.

Responsibilities

• Provide strategic leadership for the low-income, first-generation student success program and serve as primary point of contact for university partners.
• Hire, supervise, and develop the Student Success Coach, conducting performance reviews and guiding professional development.
• Oversee individualized student success plans for approximately 160 participants.
• Design and implement coaching curricula and holistic strategies to improve progression, retention, graduation, and post-graduate success.
• Create tools to measure program goals and use data to guide decisions.
• Monitor engagement reports and surveys to ensure an effective strategy.
• Resolve coaching-related grievances and support onboarding programs.
• Collaborate with IT and software partners to maintain student success systems.
• Stay current on guidelines and policies related to student success and academic support.
• Coordinate outreach for participants with academic concerns and conduct midterm interventions.

Skills

Interpersonal skills

Student success knowledge

Communication skills

Staff leadership

Project management

Data analysis

Presentation skills

MS Office

Reporting

Team collaboration

Confidentiality

Attention to detail

Education

Master’s degree in higher education or related field

Tools

MS Word

Excel

PowerPoint

Student Information Systems

Job description

Stetson University invites a seasoned Project Manager for Title III Student Success to lead a high-impact program supporting low-income, first-generation students. You will design coaching outcomes, manage a team, and partner with campus units to advance persistence and graduation rates.

This full-time, grant-funded role combines strategic leadership with hands-on mentoring, data-driven evaluation, and program operations. Anticipated start January 4, 2027, with funding through September 2031.