Senior Student Success Coach & Team Leader

Goodwill of Central & Northern Arizona; Phoenix (AZ); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K

Life insurance

EAP

PTO & Holidays

Job summary

Goodwill of Central & Northern Arizona in Phoenix, AZ, seeks a Senior Life and Career Coach Lead to manage coaches, improve student engagement, and ensure quality coaching and records. The role partners with leadership to drive success and ensure adherence to standards.

You will mentor staff, participate in leadership, and coordinate with instructors to design learning plans. A Bachelor’s degree and 5 years' experience are required; bilingual English/Spanish is preferred.

Qualifications

• Bachelor’s degree is required; Master’s degree desired.
• Experience with at-risk students in education is highly preferred.
• Proven ability to develop relationships with diverse populations.

Responsibilities

• Lead a caseload of students and oversee a staff of life and career coaches.
• Monitor coaching quality and maintain case records.
• Serve on the leadership team and liaise between admin and coaches.
• Manage performance, staffing, compensation, and team development.
• Attend team and professional development meetings and travel locally as needed.
• Lead intake, develop individual learning plans, and support instructors.

Skills

Mentoring

Counseling

Communication

Bilingual EN/ES

Data analysis

Google apps

Education

Bachelor’s degree

Master’s degree

Tools

Google applications

Microsoft Office

Excel

Job description

Goodwill of Central & Northern Arizona in Phoenix, AZ, seeks a Senior Life and Career Coach Lead to manage coaches, improve student engagement, and ensure quality coaching and records. The role partners with leadership to drive success and ensure adherence to standards.

You will mentor staff, participate in leadership, and coordinate with instructors to design learning plans. A Bachelor’s degree and 5 years' experience are required; bilingual English/Spanish is preferred.