Senior Student Accounts & Billing Specialist

Fairmont State University; Fairmont (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

Fairmont State University is seeking a Student Account Manager to oversee daily student account activity, billing, and inquiries. You will work under the Bursar/Student Accounts Office to ensure accurate processing and timely communication with students, families, and University offices.

The role emphasizes reconciliation, reporting, and the transition of applicable processes to the Bursar’s Office, with a focus on compliance and service standards.

Qualifications

• Progressively responsible experience in student accounts or related finance areas.
• Experience with accounts receivable, billing, and refunds.
• Strong analytical, organizational, and customer-service skills.

Responsibilities

• Manage day-to-day student account activity and inquiries.
• Process billing, refunds, and deferments; coordinate third-party billing.
• Perform reconciliations, reporting, and account resolution.
• Support Banner Student Accounts configurations and testing.

Skills

Student Accounts

Accounts Receivable

Billing

Reconciliation

Customer Service

Education

Bachelor's degree in accounting, finance, business administration, or related field

Tools

Banner

Excel

ERP systems

Job description

Fairmont State University is seeking a Student Account Manager to oversee daily student account activity, billing, and inquiries. You will work under the Bursar/Student Accounts Office to ensure accurate processing and timely communication with students, families, and University offices.

The role emphasizes reconciliation, reporting, and the transition of applicable processes to the Bursar’s Office, with a focus on compliance and service standards.