Senior Strategy Lead - Fraud & Operations Projects

U.S. Bank; Tempe (AZ); On-site; USD 120,000 - 141,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic term and optional term life

Short-term and long-term disability

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick leave

Job summary

The Senior Special Projects Consultant – Fraud & Operations at U.S. Bank partners with Fraud and Operations leadership to drive high-priority initiatives, executive communications, and risk-related projects.

You will translate complex information into clear executive-level messaging and actionable plans. The role supports CAO-related activities, including executive presentations, business reviews, and daily, weekly, and monthly reporting, with heavy cross-functional collaboration across Risk,

Qualifications

• Master's degree, or equivalent work experience.
• Ten or more years of experience in project management activities.
• Significant experience in project/program management, business management, operations, financial services, fraud, risk, strategy, or related disciplines.
• Strong executive communication and storytelling skills, particularly development of senior leadership presentations and business reviews.
• Advanced ability to synthesize quantitative and qualitative information into executive-level conclusions and recommendations.
• Strong PowerPoint and Excel capabilities.
• Experience working with operational performance reporting, risk and control environments, or change-management initiatives.
• Ability to influence and drive outcomes without direct authority.

Responsibilities

• Lead complex, cross-functional projects and special initiatives supporting Fraud and Operations priorities.
• Structure ambiguous business problems, establish workplans, identify dependencies, and drive initiatives from concept through execution.
• Coordinate across Fraud Strategy, Operations, Technology, Risk, Compliance, Finance, and other business partners as appropriate.
• Identify risks, barriers, dependencies, and decisions requiring leadership attention and drive them toward resolution.
• Develop recommendations and decision materials for senior leadership.
• Translate complex business information into concise executive narratives highlighting performance, risks, decisions, trends, and actions.
• Establish consistent reporting standards, messaging, and executive presentation quality across Fraud and Operations.
• Partner with leaders to consolidate operational performance, initiative progress, emerging risks, and key business developments.
• Drive follow-up on executive decisions, commitments, and action items.

Skills

Executive communication

Cross-functional leadership

Project management

Strategic thinking

Influence without authority

Education

Master's degree or equivalent

Tools

PowerPoint

Excel

Job description

The Senior Special Projects Consultant – Fraud & Operations at U.S. Bank partners with Fraud and Operations leadership to drive high-priority initiatives, executive communications, and risk-related projects.

You will translate complex information into clear executive-level messaging and actionable plans. The role supports CAO-related activities, including executive presentations, business reviews, and daily, weekly, and monthly reporting, with heavy cross-functional collaboration across Risk,