Fraud & Operations Project Specialist

U.S. Bank; Minneapolis (MN); On-site; USD 105,000 - 124,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Job summary

U.S. Bank is seeking a Fraud Special Project Consultant – Fraud & Operations to support projects, management activities, executive reporting, and CAO-related deliverables across Fraud and Operations.

The role organizes and analyzes information, coordinates project activities, and prepares recurring reporting and presentation materials for leaders. The position may also support risk, process improvement, change-management, and other special initiatives to meet evolving business needs, while

Qualifications

• Bachelor's degree, or equivalent work experience.

Responsibilities

• Support projects and initiatives across Fraud and Operations.
• Maintain project plans, milestones, action items, decisions, dependencies, and status reporting.
• Coordinate meetings, working sessions, deliverables, and stakeholder inputs.
• Gather and consolidate information from multiple business partners.
• Escalate emerging risks, delays, or unresolved issues to project and business leads.
• Support implementation and follow-up activities.
• Support preparation of QBRs, MBRs, executive presentations, leadership updates, and other CAO-related deliverables.
• Coordinate daily, weekly, and monthly reporting processes.
• Collect, validate, consolidate, and organize information contributed by Fraud and Operations teams.
• Draft presentation materials and written business updates using established formats and leadership expectations.
• Maintain reporting calendars, templates, presentation standards, and historical materials.
• Track organizational commitments, milestones, decisions, and leadership action items.
• Assist with preparing meeting materials, agendas, status summaries, and follow-up documentation.
• Perform research and basic analysis to support business decisions and project delivery.
• Identify inconsistencies, missing information, or reporting gaps and work with appropriate partners to resolve them.
• Support risk-related projects, process changes, control activities, and change-management initiatives.
• Coordinate documentation and stakeholder input for assigned risk or change efforts.
• Maintain project documentation and evidence supporting execution.
• Assist with impact assessments, readiness activities, communications, implementation tracking, and post-implementation follow-up.
• Support senior team members on more complex risk or organizational initiatives.

Skills

Project coordination

Communication skills

Microsoft Office

Data analysis

Fraud/financial services knowledge

Risk management

Education

Bachelor's degree or equivalent

Job description

U.S. Bank is seeking a Fraud Special Project Consultant – Fraud & Operations to support projects, management activities, executive reporting, and CAO-related deliverables across Fraud and Operations.

The role organizes and analyzes information, coordinates project activities, and prepares recurring reporting and presentation materials for leaders. The position may also support risk, process improvement, change-management, and other special initiatives to meet evolving business needs, while