Senior Strategy and Operations Manager (Fully Remote)

Monzo; United States; Hybrid; USD 93,000 - 145,000; Full time

Benefits offered by this job

Learning budget

Home office setup

Job summary

Monzo is a UK digital bank seeking a strategic leader to own Payments strategy and operations. You will partner with the GM to drive high-impact initiatives and balance strategic vision with hands-on execution.

The role emphasizes analytical rigour, ownership in ambiguity, and a commercial mindset to improve performance and cross-functional collaboration.

Qualifications

• Proven strategic thinking and problem-solving skills.
• Ability to own initiatives in ambiguous environments.
• Strong analytical mindset with data-driven approach.

Responsibilities

• Own strategy and operations for Payments.
• Support the GM with high-impact, data-driven initiatives.
• Balance big-picture thinking with tactical execution.
• Drive strategic clarity and performance tracking.
• Dive into complex datasets to find insights.
• Lead business reviews and cross-functional collaboration.

Skills

Strategic thinking

Data analysis

Cross-functional collaboration

Problem solving

Ambiguity ownership

Job description

• Own strategy and operations for Payments.
• Support the GM with high-impact, data-driven initiatives.
• Balance big-picture thinking with tactical execution.

Key responsibilities:

• Drive strategic clarity and performance tracking.
• Dive into complex datasets to find insights.
• Lead business reviews and cross-functional collaboration.

What we're looking for:

• Strategic acumen and exceptional problem-solving.
• Adaptability and ownership in ambiguity.
• Commercial mindset and analytical rigour.

What we offer:

• Distributed working in the UK and flexible hours.
• £1,000 learning budget and home office setup.

Monzo

Monzo is a UK digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and more. With over 10 years of growth, it prides itself on award-winning customer service and an inclusive, customer-centric culture.