Senior User Research Manager (Fully Remote)

Monzo; United States; Remote; USD 159,000 - 252,000; Full time

Benefits offered by this job

Equity and incentive awards

Learning budget (£1,000)

Flexible working hours

Remote setup with Macbook & home офисe

Job summary

Monzo is a digital bank seeking a senior leader to manage teams and drive strategic research across our core banking products used by millions daily.

You will define and land the global research operating model as we expand internationally, uniting research, data, and market insights to inform leadership decisions, while balancing rigour with speed to ship great products.

Qualifications

• Experience leading senior researchers or research managers in a complex product organisation.
• Ability to shape product strategy through research at executive level.
• Skills in navigating competing priorities and building alignment across large teams.

Responsibilities

• Define and land parts of Monzo's global research operating model as we expand internationally.
• Bring together existing research, product data, and market insights for leadership decisions.
• Balance methodological rigour with speed to build great products.

Skills

People management

Senior researcher leadership

Strategic research

Cross-functional collaboration

Job description

• This is a senior leadership position spanning people management and strategic research.
• You'll work on Monzo's Core Banking products used by millions of customers daily.

What you'll do:

• Define and land parts of Monzo's global research operating model as we expand internationally.
• Bring together existing research, product data, and market insights for leadership decisions.
• Balance methodological rigour with speed to build great products.

Who we're looking for:

• Experience leading senior researchers or research managers in a complex product organisation.
• Ability to shape product strategy through research at executive level.
• Skills in navigating competing priorities and building alignment across large teams.
• Competitive salary plus equity and incentive awards.
• £1,000 learning budget and flexible working hours.
• Remote setup with Macbook and home office support.

Monzo

Monzo is a digital bank on a mission to make everyday money magical for everyone, offering current accounts, budgeting, and paid subscriptions. The company is customer-centric, with a culture that supports distributed working across the UK.