Senior Strategic Sales Account Manager

First Call Staffing; Franklin (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

First Call Direct Hire is seeking an experienced Senior Strategic Sales Account Manager for a growing manufacturing organization in Franklin, Indiana. You will own key accounts, negotiate commercial terms, and partner with internal teams to drive profitable growth.

The ideal candidate has a Bachelor's degree in Engineering or Business, 7+ years of sales experience, and proven ability to build trusted relationships, communicate effectively, and travel as required.

Qualifications

• Bachelor's degree in Engineering, Business, or related field.
• 7+ years of related sales experience or an equivalent combination.
• Manufacturing or related industry experience preferred.
• Proven ability to develop and manage strategic customer relationships.
• Strong communication, negotiation, and presentation skills.
• Ability to travel domestically and internationally.

Responsibilities

• Serve as the primary contact for assigned strategic customer accounts.
• Develop and maintain long-term relationships with key contacts and decision-makers.
• Identify and pursue new sales and growth opportunities.
• Develop and execute strategic account plans aligned with company objectives.
• Partner with sales leadership to set account goals, strategies, and growth initiatives.
• Develop pursuit strategies for new business opportunities and support RFQ processes.
• Negotiate pricing, terms, contracts, and other commercial conditions.
• Monitor account profitability and drive performance improvements.
• Forecast and track sales activity, opportunities, and metrics.
• Coordinate internal resources to meet customer expectations.

Skills

Strategic sales

Account management

Relationship building

Negotiation

Communication

Presentation

Analytical skills

MS Office

Travel willingness

Self-motivation

Education

Bachelor's degree in Engineering or Business

Tools

Microsoft Office Suite

Job description

Senior Strategic Sales Account Manager

Location: Franklin, IN 46131
Salary: $60,000–$80,000 per year, depending on experience
Job Type: Full-Time | Direct Hire

Build Relationships. Drive Growth. Make an Impact.

First Call Direct Hire is seeking an experienced Senior Strategic Sales Account Manager for a growing manufacturing organization in Franklin, Indiana.

This is an excellent opportunity for a strategic, relationship-driven sales professional who enjoys developing key customer accounts, identifying new business opportunities, negotiating commercial agreements, and partnering with internal teams to drive profitable growth.

The ideal candidate will be a self-motivated and strategic sales professional with the ability to build trusted customer relationships, understand business needs, identify growth opportunities, and communicate effectively at all levels of an organization.

What You'll Do

• Serve as the primary point of contact for assigned strategic customer accounts.
• Develop and maintain strong, long-term relationships with key customer contacts and decision-makers.
• Identify and pursue new sales and growth opportunities within existing and prospective accounts.
• Develop and execute strategic account plans aligned with company objectives.
• Partner with sales leadership to establish account goals, strategies, and growth initiatives.
• Develop pursuit strategies for new business opportunities and support the RFQ process.
• Negotiate pricing, terms, contracts, and other commercial conditions with customers.
• Monitor account profitability and develop action plans to improve performance when necessary.
• Forecast and track sales activity, opportunities, account performance, and key metrics.
• Gather and communicate the Voice of the Customer throughout the organization.
• Coordinate internal resources across Sales, Manufacturing, Production Control, Engineering, and other departments to meet customer expectations.
• Partner with internal sales support teams on customer satisfaction, problem resolution, RFQs, account reviews, and other customer-driven activities.
• Support sales improvement initiatives, reporting, surveys, and market information gathering.
• Assist with customer compliance requests, account information, and collection of past-due accounts when necessary.
• Travel domestically and internationally as required to support customers and business needs.

What We're Looking For

• Bachelor's degree in Engineering, Business, or a related field from an accredited college or university.
• Minimum of 7 years of related sales experience, or an equivalent combination of education and experience.
• Manufacturing or related industry experience strongly preferred.
• Proven experience developing and managing strategic customer relationships.
• Demonstrated ability to identify and develop new business opportunities.
• Strong communication, negotiation, presentation, and relationship-building skills.
• Ability to communicate effectively and influence stakeholders at all levels, including executive leadership.
• Strong analytical skills with the ability to interpret sales performance, profitability, and market trends.
• Understanding of standard business and financial fundamentals.
• Ability to manage multiple accounts, projects, and priorities while maintaining strong attention to detail.
• Proficiency with Microsoft Office Suite.
• Highly self-motivated, organized, and capable of working independently.
• Ability and willingness to travel domestically and internationally.

Why Consider This Opportunity?

This position offers the opportunity to take ownership of strategic customer relationships while directly influencing business growth. You'll work cross-functionally with key areas of the organization and play an important role in developing new opportunities, strengthening customer partnerships, and driving long-term account success.

Salary: $60,000–$80,000 per year, depending on experience

First Call Direct Hire is an Equal Opportunity Employer.