Senior Strategic Partner Account Manager

Coursera; United States; Remote; USD 119,000 - 158,000; Full time

Job summary

A leading online learning platform seeks a Senior Strategic Partner Account Manager to act as the primary liaison with partners, ensuring content performance aligns with business and academic goals. The role involves relationship management, content optimization, and driving engagement. Candidates should have strong analytical and communication skills, with a background in partner success or relationship management.

Qualifications

• 7+ years in partner success or relationship management, preferably in edtech.
• Proven ability to manage partner relationships focusing on content performance.

Responsibilities

• Serve as the main contact for assigned partners, understanding their goals.
• Build and maintain strong relationships with partners, aligning content.

Skills

Analytical Skills

Communication

Problem-Solving

Interpersonal Skills

Tools

Salesforce

Tableau

Job description

Senior Strategic Partner Account Manager

Join to apply for the Senior Strategic Partner Account Manager role at Coursera.

Coursera, launched in 2012 by Andrew Ng and Daphne Koller, aims to provide universal access to world-class learning. It has grown into one of the largest online learning platforms, with 175 million registered learners as of March 31, 2025. The platform partners with over 350 universities and industry leaders, offering courses, Specializations, Certificates, and degrees. Coursera's innovations enable scalable, personalized, and verified learning experiences, helping institutions worldwide to upskill and reskill in high-demand fields like GenAI, data science, technology, and business. As a Delaware public benefit corporation and B Corp, Coursera is committed to social impact and sustainability.

We seek talented individuals passionate about transforming education and creating a diverse, flexible work environment. Our virtual onboarding and work options include remote, office, or co-working spaces, respecting employee preferences.

Job Overview

The Strategic Partner Account Manager acts as the primary liaison between Coursera and its industry and university partners, ensuring content performance aligns with business and academic goals. This role involves relationship management, content optimization, and driving engagement and growth, supporting Coursera’s mission to deliver impactful learning experiences.

Responsibilities

1. Serve as the main contact for assigned partners, understanding their goals and needs.
2. Build and maintain strong relationships with partners, aligning content and academic objectives.
3. Provide data-driven recommendations for content improvements and optimizations.
4. Collaborate with Product, Marketing, Data Science, and other teams to support and promote partner content.
5. Deliver regular performance reports highlighting metrics, successes, and areas for improvement.
6. Identify opportunities for partnership expansion, including new content and collaboration models.

Basic Qualifications

• 7+ years in partner success, account or relationship management, preferably in edtech or B2B sectors.
• Proven ability to manage and nurture partner relationships with a focus on content performance.
• Strong analytical skills to interpret performance metrics and inform strategies.
• Excellent communication, problem-solving, and interpersonal skills.

Preferred Qualifications

• Knowledge of online education content, industry trends, and academic goals.
• Experience working cross-functionally with product, marketing, and data teams.
• Strong organizational skills to manage multiple partners simultaneously.
• Familiarity with CRM and data tools like Salesforce and Tableau.

Additional Information

If interested, consider courses like Solving Complex Problems, Strategic Leadership, Influencing, or Generative AI for Leaders on Coursera.

Application Deadline: May 19, 2025

Compensation

US Zone 2: $126,000 - 158,000 USD; Zone 3: $119,000 - 149,000 USD. Salary is part of total rewards, including bonuses and RSUs, based on various factors. Locations include San Francisco, New York, Seattle, and others.

Equal Opportunity

Coursera is an Equal Employment Opportunity employer. Reasonable accommodations are available for applicants with disabilities. For California applicants and global candidates, review our respective notices.

Additional Details

• Seniority level: Mid-Senior
• Employment type: Full-time
• Industry: E-Learning Providers