Senior Strategic Partner Account Manager

Coursera; United States; Remote; USD 119,000 - 158,000; Full time

Job summary

An innovative online learning platform is seeking a Strategic Partner Account Manager to foster relationships with industry and university partners. This pivotal role focuses on optimizing content performance and driving engagement, ensuring that partners achieve their academic and business objectives. The ideal candidate will have extensive experience in partner management, strong analytical skills, and the ability to communicate effectively. Join a mission-driven team committed to transforming education and making a global impact. If you are passionate about learning and partnership success, this role offers an exciting opportunity to contribute to a leading platform in the edtech space.

Benefits

Bonus Program

Equity in the form of RSUs

Remote Work Flexibility

Qualifications

• 7+ years in partner success or account management in edtech/B2B.
• Strong track record in managing partner relationships and content optimization.

Responsibilities

• Serve as the primary contact for partners, understanding their goals.
• Provide data-driven recommendations for content improvements.

Skills

Partner Relationship Management

Data Analysis

Communication Skills

Problem-Solving

Interpersonal Skills

Education

Bachelor's Degree

Master's Degree

Tools

Salesforce

Tableau

Job description

Coursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025. Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview:

The Strategic Partner Account Manager will be the key liaison between Coursera and its diverse range of industry and university partners, ensuring that partner content performs well and meets both business and academic objectives. This role involves managing relationships, optimizing content performance, and driving long-term engagement and growth, making it a pivotal part of Coursera’s mission to deliver impactful learning experiences.

Responsibilities:

• Serve as the primary point of contact for assigned partners, maintaining a deep understanding of their goals, needs, and expectations.
• Build strong relationships with both industry and university partners, aligning on business content needs and academic objectives to drive mutual success.
• Provide data-driven recommendations to partners for content improvements and optimizations, ensuring relevance and effectiveness on the Coursera platform.
• Collaborate with Product, Marketing, Data Science, and other internal teams to ensure partner content is well-supported and effectively promoted across the platform.
• Provide partners with regular performance reports, detailing key metrics, successes, and areas for improvement.
• Identify and pursue opportunities for partnership expansion, such as new content offerings or additional collaboration models that align with partners’ strategic goals.

Basic Qualifications:

• 7+ years of experience in partner success, account management, or relationship management, ideally in the edtech or B2B sector.
• Strong track record in managing and nurturing partner relationships, with a focus on content performance optimization.
• Proficiency in analyzing performance metrics and using data to inform strategic recommendations.
• Excellent communication, problem-solving, and interpersonal skills, with the ability to engage partners effectively.

Preferred Qualifications:

• Familiarity with online education content, industry trends, and academic objectives.
• Experience collaborating cross-functionally with product, marketing, and data teams to drive partner success.
• Strong organizational skills and the ability to manage multiple partners simultaneously.
• Comfort with CRM and data management tools (e.g., Salesforce, Tableau).

If this opportunity interests you, you might like these courses on Coursera:

• Solving Complex Problems Specialization
• Strategic Leadership and Management Specialization
• Influencing: Storytelling, Change Management and Governance Specialization
• Generative AI for Leaders

APPLICATION DEADLINE: MAY 19, 2025

Compensation:

US Zone 1

This role is not available in Zone 1

US Zone 2

$126,000 - 158,000 USD

US Zone 3

$119,000 - 149,000 USD

The range(s) listed above is the expected annual base salary for this role, subject to change.

Salary is just one component of Coursera’s total rewards package. All regular employees are also eligible for a bonus program and equity in the form of RSU’s.

A number of factors are taken into account when determining pay, which includes: job level, location, training/education, business need, skill set and internal equity.

Current Zone Locations:

• Zone 1- San Francisco Metro, New York City Metro or Seattle Metro
• Zone 2 - CA (outside of SF Bay Area), CO, CT, DC, GA, IL, MA, MD, NY/NJ (other than NYC), OR, RI, TX, VA, WA (other than Seattle)
• Zone 3 - all other US locations

Coursera is anEqual Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [e-mail].

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.