Senior Strategic Accounts Director

Amynta Group; Maryland; Hybrid; USD 90,000 - 100,000; Full time

Job summary

Amynta Group is seeking an Account Management Director for PDP Group to lead key client relationships, develop strategic account plans, and drive revenue growth across major accounts in North America. The role requires a proven track record in account management, strong communication, and the ability to manage complex customer programs.

Responsibilities include client relationship management, account strategy, contract negotiations, cross-functional collaboration, and onboarding new large

Qualifications

• Bachelor's degree in business, Marketing, or related field or equivalent experience.
• 10+ years of experience in account management or customer relationship management.
• Experience in the automotive title industry a plus.
• Ability to travel 25% as needed.
• Proven track record of managing key customer accounts and delivering excellent customer service.
• Strong understanding of the automotive title industry, including regulations and best practices preferred.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to analyze data, identify trends, and make informed decisions.
• Ability to resolve complex issues and present resolutions to higher-level staff as needed.
• Proficiency in CRM software and other account management tools.
• Expert knowledge of Microsoft Office (Required).
• Experience with mainframe or cloud-based systems (Required).
• Strong organizational skills and the ability to manage multiple accounts simultaneously.
• Expert project planning skills and ability to manage deadlines in a multi-prioritized environment.

Responsibilities

• Client Relationship Management: serve as the main contact for key customers and build long-term relationships.
• Account Strategy and Planning: develop account strategies and detailed plans for client satisfaction and growth.
• Customer Service Excellence: ensure high client satisfaction and coordinate with operations and compliance.
• Contract Management and Negotiation: negotiate and renew contracts with large customers and ensure compliance.
• Reporting and Analysis: prepare reports on account performance and provide insights to senior management.
• Collaboration and Cross-Functional Support: work with sales, marketing, and product teams to deliver a cohesive customer experience.
• Client Onboarding and Education: lead onboarding for large customers and provide resources.
• Training and leadership: mentor team members and support partner recruitment and onboarding.

Skills

Client relationship management

Account planning

Negotiation

Data analysis

Interpersonal skills

Leadership

Education

Bachelor's degree in business, Marketing, or related field

Tools

CRM software

Microsoft Office

Job description

Amynta Group is seeking an Account Management Director for PDP Group to lead key client relationships, develop strategic account plans, and drive revenue growth across major accounts in North America. The role requires a proven track record in account management, strong communication, and the ability to manage complex customer programs.

Responsibilities include client relationship management, account strategy, contract negotiations, cross-functional collaboration, and onboarding new large