Senior Strategic Account Manager, GTM

Chainlink Labs; Oregon; Hybrid; USD 120,000 - 190,000; Full time

Job summary

Chainlink Labs is seeking a strategic Enterprise Accounts Manager to own a portfolio of top DeFi protocols and drive adoption of Chainlink services across ecosystems. You will engage founders, risk teams, and service providers to shape where Chainlink fits and adds value.

You will coordinate cross-functional delivery with Solutions Architects, Product, Legal and Marketing to ensure integrations and co-marketing meet expectations.

Qualifications

• 3+ years of account management/relationship management in technical environments with large, complex clients.
• Strong knowledge of web3/blockchain and DeFi, with hands‑on understanding of how Chainlink fits into DeFi protocols.
• Ability to discuss product/architecture with engineers and to bring in relevant stakeholders.
• Excellent negotiation, written and verbal communication, and ability to manage multiple high-priority accounts.
• Comfort with ambiguity in a fast-moving, globally distributed environment and travel of 20%+.

Responsibilities

• Own and grow strategic DeFi accounts; be the primary business owner for a portfolio of top DeFi protocols.
• Act as a trusted advisor, building multi-threaded relationships with founders, risk teams, and service providers.
• Represent customer needs internally to influence product, engineering, and GTM roadmaps.
• Coordinate cross-functional delivery with Solutions Architects, Product, Legal, and Marketing to meet objectives.

Skills

Account management

Web3 / blockchain

DeFi knowledge

Technical fluency

Negotiation

Written and verbal communication

Cross-functional coordination

Travel 20%+

Job description

About ChainlinkChainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more. Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi.Many of the world's largest financial services institutions have also adopted Chainlink's standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve . Learn more at chain.link .

Your Impact

• Own and grow strategic DeFi accounts. You'll be the main business owner for a portfolio of top DeFi protocols (lending, perps/derivatives, LSTs/LRTs, etc). Your goal is to support and grow the adoption of Chainlink services in your porfolio.
• Be a trusted advisor. You'll build multi-threaded relationships with founders, core contributors, risk teams, DAO delegates and service providers. You'll understand each protocol's roadmap, governance and economics well enough to shape where Chainlink fits and adds value.
• Be the voice of the customer internally. You'll bring product feedback, feature requests back to Product, Engineering and GTM to influence the roadmap and prioritize accordingly based on customer needs
• Orchestrate cross-functional delivery. You'll coordinate Solutions Architects, Product, Legal and Marketing so that integrations, launches and co-marketing deliver against internal and partner expectations/objectives.

Skills & Qualifications

• 3+ Years of extensive account, new business and/ or relationship management in technical environments with experience managing large and complex accounts, and successfully engaging stakeholders at all levels and functions within organizations.
• Knowledge of web3 / blockchain technology and strong experience with DeFi (including personal hands-on experience with DeFi). A clear grasp of how Chainlink plugs into DeFi protocols and the respective value.
• Technical fluency. You can hold your own in product and architecture discussions with protocol engineers and know when to bring in relevant stakeholders (Solutions Architects, Product Managers, etc.)
• Strong commercial judgment and negotiation skills. You've structured and closed multi-stakeholder deals, including custom high-value arrangements.
• Excellent written and verbal communication: governance forum posts, executive summaries, proposals and live negotiations.
• Comfortable with ambiguity and a fast-moving, globally distributed environment, and able to manage several high-importance accounts at once.
• Able to travel 20%+

Preferred Qualifications

• Hands-on development experience on web3/Defi projects
• Strong experience dealing with DAO's
• Technical background or the ability to read Solidity and on-chain data.
• Knowledge of the market landscape in data infrastructure/oracles, interoperability and orchestration.
• Exposure to institutional or TradFi-adjacent DeFi (RWAs, tokenized funds, stablecoin issuers).
• Experience in a high-growth startup or scale-up.

Remote-First Working Arrangements

Chainlink Labs is a remote-first organization and employment eligibility is contingent upon residing in an approved hiring jurisdiction.

Team members may work outside their primary country of legal residence for a maximum of 90 days per calendar year.

Unless otherwise stated for a specific role, we require working hours that overlap with Eastern Time (ET).

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer.

All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances.

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