Senior Strategic Account Leader

EMA Management Services Group, Inc.; City of Syracuse (NY); Vor Ort; USD 130.000 - 160.000; Vollzeit

Zusammenfassung

Mower in Syracuse, NY seeks a Senior Account Director to lead senior client relationships and strategic marketing programs. You will guide cross‑disciplinary teams, translate strategy into action, and drive revenue growth across key accounts.

The role demands deep client understanding, strong leadership, and the ability to deliver measurable business outcomes while overseeing budgeting and profitability. Collaboration with senior leaders is essential.

Qualifikationen

• Bachelor’s degree in marketing, advertising, communications, business, or an equivalent combination of education and relevant professional experience.
• 10+ years of account management or related client-side marketing experience.
• Significant experience leading complex client relationships and integrated marketing programs.
• Experience developing and presenting strategic recommendations to senior‑level client stakeholders.
• Broad understanding of digital and traditional marketing disciplines, including strategy, creative, media, digital marketing, analytics, public relations, and integrated communications.
• Working knowledge of Google Analytics and marketing measurement.
• Demonstrated experience managing client budgets, account financial performance, and organic growth opportunities.
• Demonstrated supervisory, delegation, coaching, and mentorship skills.
• Proficiency with Microsoft Office, collaboration technologies, and AI‑enabled productivity tools.
• Exceptional strategic thinking with the ability to connect marketing strategy and recommendations to larger client business objectives.
• Strong executive presence and the ability to establish credibility and trust with senior client stakeholders.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Strong relationship‑building skills with the ability to navigate complex client and internal dynamics.
• Ability to lead and influence cross‑functional teams without direct authority.
• Strong business and financial acumen with an understanding of account profitability, forecasting, budgeting, and growth.
• Sound judgment, curiosity, and creative problem‑solving abilities.
• Ability to identify opportunities, anticipate client needs, and bring proactive thinking and recommendations to the relationship.
• AI proficiency: Ability to confidently and responsibly use AI tools in daily work to improve efficiency, creativity, and insight.

Aufgaben

• Lead the health and strategic direction of major client relationships while providing senior oversight of day-to-day account management.
• Build trusted, lasting relationships with senior client stakeholders based on a deep understanding of their businesses, industries, challenges, and objectives.
• Serve as a strategic advisor to clients, bringing forward insights, perspectives, and recommendations that add value beyond the immediate assignment.
• Partner with Mower Insight and other agency disciplines to provide strategic planning and direction across assigned accounts.
• Develop and present major strategic, creative, and integrated marketing recommendations to clients.
• Navigate complex or challenging client situations with sound judgment, professionalism, and a solutions-oriented approach.
• Plan and lead formal and informal client presentations, strategic discussions, and senior-level meetings.
• Lead the development and implementation of integrated marketing communications plans aligned with client business and marketing objectives.
• Bring together the appropriate agency disciplines to develop effective client solutions.
• Develop strong strategic and tactical briefs that provide clear direction and inspire strong agency work.
• Maintain a broad understanding of traditional and digital marketing channels and emerging technologies to help clients identify opportunities.
• Ensure client strategies and programs remain focused on measurable business and marketing outcomes.
• Provide mentorship, coaching, and development to account team members, including effective delegation and opportunities for growth.
• Collaborate with senior agency leaders to ensure clients receive full value of capabilities.
• Own the overall financial health of assigned client relationships, including forecasting and budgeting.

Kenntnisse

Strategic leadership

Client relationship management

Strategic thinking

Communication skills

Financial acumen

Team leadership

AI proficiency

Ausbildung

Bachelor’s degree in marketing/advertising/communications/business

Tools

Google Analytics

Microsoft Office

AI-enabled productivity tools

Jobbeschreibung

Mower in Syracuse, NY seeks a Senior Account Director to lead senior client relationships and strategic marketing programs. You will guide cross‑disciplinary teams, translate strategy into action, and drive revenue growth across key accounts.

The role demands deep client understanding, strong leadership, and the ability to deliver measurable business outcomes while overseeing budgeting and profitability. Collaboration with senior leaders is essential.