Hybrid NYC Senior Account Leader — Growth & Strategy

SwagUp Inc.; New York (NY); Vor Ort; USD 83.000 - 98.000; Vollzeit

Benefits dieser Stelle

Robust PTO

Vacation & holidays

Volunteer day

Benefits package

401k

Zusammenfassung

BDA Inc. is seeking a Senior Account Manager in New York City to lead a portfolio of high-value client programs, drive revenue growth, and protect gross margin.

You will manage cross-functional teams across Sales, Creative, Sourcing, Operations, Logistics, eCommerce, and Finance, delivering strategic recommendations and strong client outcomes. The role requires senior leadership, excellent relationship management, and the ability to mentor junior staff.

Qualifikationen

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 5–7 years of progressive experience in account management, client services, agency services, promotional products, or a related environment.
• Demonstrated success managing complex, high-value client accounts and multiple concurrent programs.
• Strong financial acumen, including experience with pricing, budgeting, revenue forecasting, gross margin management, and project profitability.
• Proven ability to identify and advance account growth, cross-sell, and program expansion opportunities.
• Strong executive presence with the ability to lead client meetings, business reviews, strategic discussions, and difficult conversations.

Aufgaben

• Lead senior day-to-day relationship owner for assigned clients and build trusted partnerships across multiple stakeholder levels.
• Develop and maintain account strategies based on client business, priorities, budget, and long-term objectives.
• Lead client meetings, business reviews, program planning sessions, and presentations of strategic recommendations.
• Anticipate client needs and proactively introduce relevant products, services, trends, and program improvements.
• Translate client objectives into actionable recommendations balancing creativity, feasibility, financial performance, and speed to market.
• Navigate difficult conversations and resolve escalated issues while protecting long-term client relationship.
• Monitor client satisfaction, service performance, and relationship health, addressing risks before affecting retention or growth.
• Build relationships beyond primary contact to strengthen account continuity.

Kenntnisse

Account management

Client services

Project management

Financial acumen

Leadership

Ausbildung

Bachelor’s degree in Marketing, Business, Communications, or related field

Tools

Salesforce

Microsoft Office

Jobbeschreibung

BDA Inc. is seeking a Senior Account Manager in New York City to lead a portfolio of high-value client programs, drive revenue growth, and protect gross margin.

You will manage cross-functional teams across Sales, Creative, Sourcing, Operations, Logistics, eCommerce, and Finance, delivering strategic recommendations and strong client outcomes. The role requires senior leadership, excellent relationship management, and the ability to mentor junior staff.