Senior Strategic Account Growth Specialist

cardinalhealth; Atlanta (GA); On-site; USD 57,000 - 82,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexibility for onsite

Job summary

Cardinal Health is seeking an Account Manager to cultivate and maintain relationships with a set of customers in the Atlanta area. You will provide best-in-class service, handle billing inquiries, and identify opportunities to upsell and improve processes across internal teams.

The role requires 2+ days onsite weekly in metro Atlanta, with travel as needed. A Bachelor’s degree and 2–4 years of customer-facing experience are preferred, along with strong MS Office skills and collaborative spirit.

Qualifications

• Bachelor’s degree or equivalent experience (preferred).
• 2-4 years professional experience; direct customer-facing experience preferred.
• Strong communication skills (preferred).
• Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook) (preferred).
• Demonstrated ability to work in a fast-paced, collaborative environment (preferred).
• On-Site Requirements: Role supports Children’s Healthcare of Atlanta; candidates must reside in/near metro Atlanta; minimum two days onsite per week.

Responsibilities

• Oversee assigned Medical Products and Distribution customer(s) and monitor supply chain health and service needs.
• Bridge relationships between customer’s supply chain team and Cardinal Health internal teams for flawless service.
• Support customer expectations through proactive account reviews and regular engagement of initiatives.
• Prevent order disruption by addressing inventory issues, substitutions, and product standardization/conversions.
• Resolve open orders by reviewing reports, analyzing trends, and coordinating with customers on actions.
• Advocate for the customer across Cardinal Health teams to resolve issues and initiatives quickly.
• Track, measure, and report key performance indicators monthly.
• Build and maintain long-term trusted relationships to support retention and growth.

Skills

Communication skills

MS Office (Excel, PowerPoint, Word,Out

Customer-facing experience

Teamwork

Fast-paced environment

Project management

Education

Bachelor’s degree or equivalent experience

Job description

Cardinal Health is seeking an Account Manager to cultivate and maintain relationships with a set of customers in the Atlanta area. You will provide best-in-class service, handle billing inquiries, and identify opportunities to upsell and improve processes across internal teams.

The role requires 2+ days onsite weekly in metro Atlanta, with travel as needed. A Bachelor’s degree and 2–4 years of customer-facing experience are preferred, along with strong MS Office skills and collaborative spirit.